Field Service Engineer - US-CA-Santa Clara
17 hours ago
Job description
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at
As part of our diverse and expert team you will be responsible for supporting our customers with on-site service in the following areas:
Installs and optimizes hardware/software/network products and configurations at customer sites
Diagnoses and resolves product performance problems
Performs maintenance and repairs
Ensures customer happiness by advising customers on preventive maintenance and configurations, which may impact product performance
Leverage shown experience to provided limited application support
Proactively responds to potential equipment issues to prevent unplanned interruption of customers business
Deliver fully coordinated solutions, which may include peripherals, communications, operating systems and applications software
Train other field engineers and customers in the solutions
Serves as an internal resource on technical issues and leads product customer concerns Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers
May have knowledge of third-party products
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers
May calibrate equipment
May qualify leads
Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites. Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Qualifications
Bachelors, Masters or other university degree in chemistry, biochemistry, analytical chemistry or other life science field preferred; may consider a candidate with equivalent combination of education, training and significant experience
4+ years relevant work experience including familiarity with Agilent and Waters analytical instrumentation; UV-Vis spectroscopy experience is a plus
Experience with Pharma/Bio-pharma, GMP, GLP environments
Experience with the Agilent solutions is desired but not crucial
Familiarity with other OEM and mass spectroscopy equipment highly preferred
Familiar with use of hand tools
Demonstration of logical troubleshooting
Ability to tackle high impact problems related to product availability; typically, system/ solution focused
Customer service and solutions oriented
Ability to travel extensively including overnight travel as decided by business needs
A valid driver's license is required for this position
Up to 50% travel may be required
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least January 27, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $ $80.84/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email or contact For more information about equal employment opportunity protections, please visitTravel Required:
75% of the TimeShift:
DayDuration:
No End DateJob Function:
Services & SupportSimilar jobs
We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, · industrial,business equipment,and automotive. · Serve as the primary technical contact for on-sit ...
1 month ago
The Production Service Engineer is responsible for the daily administration, stability and performance of Linux and Unix-based production environments. · Perform day-to-day administration of Linux and Unix-based servers. · Monitor system health, performance and incident queues to ...
2 weeks ago
We are seeking a Field Service Engineer to join our team at Zygo Corporation. As a Field Service Engineer, you will deliver top-tier service for ZYGO metrology instrumentation systems, foster strong customer relationships, and enhance service strategies. · ...
3 days ago
Amphenol High Speed Products Group is seeking a Field Service Engineer to join their Cable Backplane Systems team located in Santa Clara, CA. · Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products. · Diagnose and resolve c ...
3 weeks ago
The job as Field Service Engineer requires working on-site with customers to install and optimize hardware/software/network products and configurations. · The engineer will diagnose and resolve product performance problems, · perform maintenance and repairs, · ensure customer hap ...
4 weeks ago
AESC is looking to add a Technician Services Engineer to our team remotely. This role operates remotely and serves as the technical expert during commissioning and service operations, ensuring successful system start-up, troubleshooting, and compliance with all technical standard ...
1 month ago
As part of our diverse and expert team you will be responsible for supporting our customers with on-site service in the following areas: · Installs and optimizes hardware/software/network products and configurations at customer sites · Diagnoses and resolves product performance p ...
1 month ago
We are seeking a Field Service Engineer to deliver top-tier service for ZYGO metrology instrumentation systems. As a key member of our team, you will foster strong customer relationships and enhance service strategies. · ...
2 days ago
+We are seeking a highly skilled Technical Services Engineer to lead commissioning activities and manage technical service work for utility-scale energy storage systems. · +Lead remote commissioning activities for energy storage systems. · + · + · ...
1 month ago
We are looking to hire Professional Services Engineers to join our team in Santa Clara, CA. · ...
1 week ago
A performance driven products that are optimally developed as per your organization's needs. · Front line technical service reliability operators accountable for handling critical customer issues coming in via support phone line and HUB . · Responsible for first touch incident re ...
2 weeks ago
+AESC is looking to add a Technician Services Engineer to our team in Santa Clara, CA. · +Lead remote commissioning activities for energy storage systems. · Act as technical authority during commissioning. · ...
1 month ago
We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us ...
1 month ago
We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. · ...
1 month ago
We design · , build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with custome ...
2 days ago
We are seeking a dynamic and proactive On Site Service Engineer to join our team and deliver exceptional technical support directly at client facilities. · ...
1 week ago
As a Field Service Engineer at Applied Materials you serve as the direct liaison with customers collaborating closely to install maintain and upgrade equipment. · ...
1 month ago
Who We Are · Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chip ...
18 hours ago
Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support Sales Marketing and R&D to provide solutions to customers. · ...
1 month ago
We believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. · Johnson & Johnson MedTech is recruiting for a Principal Engineer, Service Innovation. This position involves establishin ...
1 month ago