restaurant operations manager - Casselberry - beBeeCustomerFocused

    beBeeCustomerFocused
    beBeeCustomerFocused Casselberry

    1 week ago

    Job title: Shift Leader

    Description

    Job Summary


    The Shift Leader supports the store management team's daily operations in alignment with our brand vision and core values. This role ensures compliance with company standards, focuses on customer satisfaction, and drives sales growth.


    Key Responsibilities:



    • Demonstrate a high level of professionalism while assisting the management team in building high-performing employees through training, retention, and recognition.

    • Promote a culture of excellence by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.

    • Evaluate employee performance using Performance Management processes to ensure they are set up for success and held accountable.


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