Commercial Lines Account Coordinator - Austin - Gallagher

Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  
Overview

At Gallagher, we're more than just an insurance brokerage; we're a global community of innovative thinkers and service-minded individuals. Rooted in "The Gallagher Way," our shared values unite us as we shape a future defined by excellence. We're proud to offer tailored insurance solutions, forward-thinking risk management strategies, and a culture of collaboration and integrity.

Our Commercial Insurance Department in Austin, TX, is looking for a licensed Property & Casualty Account Coordinator to join our team. In this role, you'll go beyond policies to deliver proactive risk management consulting and unmatched client service to small and middle-market clients.

You'll Have:

You're a licensed Property & Casualty professional with at least one year of experience managing commercial insurance accounts. You're proficient in Microsoft Office and have a knack for numbers. Experience with EPIC is a plus, and you excel at building and maintaining client relationships.

You're organized, tech-savvy, and thrive in a fast-paced environment. Your written and verbal communication skills are consistent and professional, and you're passionate about delivering high-quality service.

Join us and help champion The Gallagher Way.

How you'll make an impact

• Delivers high quality and efficient service to both internal and external clients by assisting with the Commercial Insurance Department's overall workflow processes and providing routine client support.
• Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
• Supports the business priorities of the Production team members and the Client Service function.
• Adheres to efficiency/productivity and process standards such as data and documents requirements, timelines, tool usage, etc.
• Assists with the Commercial Insurance Department's overall workflow processes.
• Creates documents, certificates, etc. using appropriate systems and resources, which may include communications, forms, certificates, reports, etc.
• Performs additional duties as assigned.

About You

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. 

Preferred: Active TX Property & Casuatly license, strongly preferred. Previous experience with EPIC, strongly preferred. Experience managing client relationships, preferred. Business acumen.

Behaviors: Exceptional organizational skills. Ability to prioritize urgent tasks. Consistent and professional written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality.

#LI-SP2

#LI-Hybrid

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.