- Review and develop an understanding of course curriculum and target audiences.
- Oversee effort to develop ERP system training and support materials.
- Develop training delivery plan details, including technology and processes to schedule training, manage training delivery, and report on training delivery progress to the business.
- Monitor mapping of employees to courses based on each employee's ERP job role mapping.
- Create training delivery schedules for each business function and work location that is aligned to deployment plan timing.
- Acquire business leader sign-off on training delivery schedules.
- Manage end user training readiness activities, including ensuring hardware, software, and other classroom requirements are in place.
- Partner with OCM Communications Team on end user training readiness related communication needs.
- Define process for and manage completion of end user training calendar invites
- Manage collection and reporting of end user training attendance, knowledge check scores, and overall training effect Qualifications: Education/Certification:
- Bachelor's Degree Business, Finance, Economics, Sales or related field required.
- Instructional design certification required.Work Experience:
- 4-7 years Experience in organizational programs, project management or related area required.
- 2 years Supervisory or program management experience, including cross-functional management required.
- Experience with Learning Management Systems required.
- Experience managing large system implementation training programs required.
- Experience managing large curriculums and training content archives required.
- Experience facilitating training for large and small audiences required.
- At least 18 years of age
- Legally authorized to work in the United States
- At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Washington Pay Range : $132, $179,600.00
The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-
Never stop growing
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing - or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. -
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Manager, Program Management - Bellevue, United States - TMobile
Description
Be unstoppable with us
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop
*This is not a remote position. The role will be located in either Bellevue, WA, Frisco, TX or Overland Park, KS.
T-Mobile's Finance, Procurement & Supply Chain (FP&SC) team is undergoing a large-scale finance transformation journey: reinventing and modernizing the way we work and do business We are seeking a seasoned program manager to build and execute on training strategies and plans in support of our Enterprise Resource Planning (ERP) system implementation.
In this hands-on position, you will be responsible for designing, delivering, and refining the ERP training strategy, supporting the curriculum design, managing training content development efforts, and executing on the training delivery for our team of 500+ end users with the support of the ERP Training Coordinator and System Integrator. You will play a significant role in delivering high-quality, engaging learning solutions that reach FP&SC employees and positively reinforce T-Mobile's enterprise value of "Do It The Right Way. Always." As a member of a small but mighty team, you will engage daily with wide variety of internal and external partners as part of the instructional development lifecycle, training schedule management, and training effectiveness monitoring. This role requires an innovative and creative approach to corporate learning, along with exemplary communication, influence, collaboration, analytical, and organizational skills.
Qualified candidates will have facilitation and instructional design experience.
Responsibilities:
