- Maintain expert knowledge of all Loan Servicing processes and practices.
- Oversee and ensure Standard Operating Procedures are created, are accurate and are compliant with any regulatory, federal, or state requirements.
- Serve as back-up for Collections (current to 90 days past due) including reporting requirements as needed.
- Serve as back-up for day-to-day Loan Servicing operations as needed.
- Develop, lead, mentor and provide guidance to team members to reinforce skills and increase department effectiveness and production.
- Assist in the formulation and implementation of policy, budget, and strategic planning as it relates to the department.
- Assist in developing processes and efficiencies for department.
- Ensure the department complies with appropriate procedures, regulations, and guidelines.
- Serve on committees as deemed necessary.
- Serve as the System Admin for product/parameter changes on Core system and create/test new loan products.
- Monitor and enforce timely and accurate production of department reports and related data.
- Handle special projects as may be assigned by the VP, Loan Administration/Collections Manager.
- General management skills required including strong organizational, communication and leadership skills
- Ability to work with deadlines and complete projects on time
- Strong conflict resolution skills
- Strong understanding of secondary market (sales, servicing requirements, reporting)
- 15+ years of Senior Level Loan Servicing with previous supervisory experience
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Senior Loan Servicing Administrator - Winchester, United States - Winchester Savings Bank
1 week ago
Description
Job Description
Job DescriptionSummary/ObjectiveThe Loan Servicing Administrator is responsible for directly assisting the VP Loan Administration/Collections Manager in the daily operation of the department and ensure the assets under their leadership perform to acceptable levels set forth by upper management.
Essential FunctionsNOTICE:
This list of duties is not intended to be all- inclusive and may be expanded to include other duties that may be deemed necessary by management from time-to-time. The Bank reserves the right to modify, interpret, or apply the job description in any way the company desires and that the job description is not a contract for employment. All employment is "at will". Also, employee is expected to have knowledge of and adherence to Bank policies and procedures. The employee complies with state and federal regulations and specific BSA/AML related regulations and all information security related regulations.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
EEOC Statement: WSB provides equal employment opportunity to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
