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    Customer Relations Representative - Baton Rouge, United States - R.K. Mehrotra - State Farm Agent

    R.K. Mehrotra - State Farm Agent
    R.K. Mehrotra - State Farm Agent Baton Rouge, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    As a Customer Relations Representative with R.K. Mehrotra - State Farm Agency , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Develop leads, schedule appointments, identify customer needs about insurance options.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    • Maintain a strong work ethic with a total commitment to success each and every day.
    QUALIFICATIONS:
    • Property & Casualty License
    • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
    • Excellent communication skills to assist customers and coordinate with other agency team members
    • Proactive in problem-solving
    BENEFITS:
    • Hourly pay plus commission/bonus
    • Growth potential/Opportunity for advancement within my office
    • Paid time off (vacation and personal/sick days)
    • Health benefits
    • Valuable career-building experience
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