Member Services Rep Front Desk - Dalton - Excel Fitness

    Excel Fitness
    Excel Fitness Dalton

    3 days ago

    $35,000 - $65,000 (USD) per year *
    Description

    Job Description

    We are seeking a highly motivated and organized Member Services Representative to join our team at Excel Fitness. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

    • Perform daily tasks with efficiency and accuracy.
    • Maintain a clean and welcoming club atmosphere.
    • Stay up-to-date on all training programs and certifications.

    Key Responsibilities:

    • Monitor and maintain club cleanliness and atmosphere.
    • Stay proficient in Planet Fitness mobile app use, content, and updates.
    • Ensure proper training has been completed to operate safely and efficiently.
    • Audit and balance cash drawers daily.
    • Properly input and update member information into tablets and point of sale.
    • Communicate effectively with members and provide excellent customer service.
    • Assist in promoting membership sales and implementing operational strategies.

    Requirements:

    • Must be at least 18 years old.
    • High School Diploma or equivalent required.
    • CPR Certification and AED Certification required before working alone.
    • Ability to lift up to 75 pounds occasionally.
    • Strong communication and problem-solving skills.
    • Proficient in Microsoft Office and computer usage.
    • Familiarity with Excel's mission, values, vision, and culture.
    * This salary range is an estimation made by beBee
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