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- Support customers and representatives with sales quotes via telephone or email
- Act as primary point of contact for all applications and customer quoting activity.
- Provide product training to our customers and representatives during Armstrong in-house training sessions or onsite sales calls.
- Design applications to customers specific needs.
- Communicate with Production relative to special requirements or needs of the account
- Participate with New Product Development Team during all phases of new product development process.
- Verify that correct documentation for each product is supplied at time of order from our customers.
- Maintain quote/customer data base for internal use and statistical analysis via Salesforce
- Excellent written and oral communication at all levels of business
- Technical problem solver (Hot Water/ Hydronic Systems a plus)
- Effective and professional presentation skills for small seminar and training groups
- Ability to creatively explain and present complex concepts in an easy-to-understand manner
- Capable of prioritizing and meeting deadlines
- Ability to forge strong, long-lasting relationships with our customers and representatives
- Basic computer knowledge – MS Word, MS Excel, MS Outlook, and Adobe
- Experience in using Salesforce a plus
- Ability to lead project from start to finish
- Bachelor's Degree (Engineering preferred) or Equivalent Experience
- Gas Fired Appliance Experience preferred
- Inside Sales/ Customer Service Experience
- 3-5 years or work experience preferred
- Health/Prescription Coverage
- FSA or HSA
- Dental
- Vision
- Life Insurance
- Company-match 401(k) Plan
- Vacation/Sick/Paid Holidays
Inside Sales/ Application Engineer - Three Rivers, United States - Armstrong International
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Description
Great job opportunity Inside Sales/ Application Engineer hiring nowGreat job opportunity Inside Sales/ Application Engineer hiring now
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Job Details:
Inside Sales/ Application Engineer
Full details of the job.
Vacancy Name
Inside Sales/ Application Engineer
Vacancy No
VN477
Employment Type
Full-Time
Duration (if temporary)
Location Country
United States
Location State
Michigan
Location City
Three Rivers
Description
In this role, the Inside Sales/ Application Specialist will be the direct contact and interface with both the representative and customer for the assigned division.
The position is responsible for providing customers and representative with ongoing technical support for both before and after a sale.
The Inside Sales/ Application Specialist will work closely with the Customer Service team, Product Engineers, Manufacturing Engineers, and Shipping department.
Key ResponsibilitiesBachelor's Degree or equivalent
Experience Level
3-5 years
Benefits
Physical Requirements
Armstrong International
is an Equal Opportunity Employer and we will consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
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