- Develop a positive rapport with each resident through routine contact and communication.
- Provide roving coverage throughout the facility.
- Provides support and assistance by completing care coordination tasks such as completing referrals for services and residency forms
- Assist in the implementation of case plans and document the client interactions in HMIS
- Immediately report serious incidents, allegations, and sensitive program information to the Operations Manager
- Complete incident reports
- Work with case management team to ensure all required service delivery is documented and to identify strengths and weaknesses in data entry and quality
- Respond to immediate client needs, help de-escalate crisis situations, help resolve conflicts and enforce program rules
- Conduct room inspections per program rules to ensure cleanliness
- Participate in program team meetings, staff meetings, supervision meetings as required and requested per contracts
- Build and maintain quality working relationships with colleagues, external and internal stakeholders
- Participate in program quality improvement activities that improve program policies, procedures and client and program outcomes
- Atten all required trainings per contract requirements
- Adhere to agency policies and procedures
- Other duties as assigned
- Able to lift and/or carry up to 20 lbs.
- Comfortable operating computers, inputting information into a database, and documenting case notes.
- Proficiency in Spanish is preferred.
- Familiarity with the homeless services and housing landscape in Washington, DC.
- Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse.
- Strong interest in and commitment to ending chronic homelessness in DC.
- Strong communication skills and sense of boundaries.
- An understanding of the structural and systemic causes of homelessness.
- Flexibility, openness, and comfort working in a fast-paced environment with a diverse population of clients with a variety of backgrounds and lived experiences.
- Able to lift and/or carry up to 20 lbs.
- Comfortable operating computers, inputting information into a database, and documenting case notes.
- Proficiency in Spanish is preferred.
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· Full-time · Description · ABOUT MIRIAM'S KITCHEN · Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social ser ...
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· Description · ABOUT MIRIAM'S KITCHEN · Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to indi ...
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:Miriam's Kitchen | Washington, D.C. | Reports to: Operations Manager | FLSA Status: Non-Exempt | Shifts: Various | Hourly Rate: $23-$25 | Multiple Openings Available · ABOUT MIRIAM'S KITCHEN · Miriam's Kitchen (MK) is a mission-driven nonprofit working to end chronic homelessnes ...
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Resident Assistant - Washington D.C. - Miriam's Kitchen
Description
Job TypeFull-time
Description
ABOUT MIRIAM'S KITCHEN
Miriam's Kitchen works to end chronic homelessness in Washington, DC.
We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.
ABOUT THE POSITION
The Bridge Housing program is a new non-congregate bridge housing program, which opened September 2025. Bridge Housing's primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7 and residents primarily stay in semi-private, dormitory style rooms. Bridge Housing will serve adults of all genders.
Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can't be served well by existing low-barrier shelters.
Residents need to be referred through city systems.The Resident Assistant serves as a member of an interdisciplinary team that advocates for and support residents of E Street.
The Resident Assistant is an essential staff role ensuring the safety of the building, enforcing program rules, serving as a part of the emergency response team, and communicating with case managers to ensure that clients are receiving the case management services that they need.
Miriam's Kitchen is seeking one Full-Time Resident Assistant for the following schedule: Tuesday - Saturday, 11:00pm - 7:00am.DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS
Knowledge, Skills, and Abilities
Salary Description
$23 - $25 an hour
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