KI Kinetic Ops - Meadville, United States - Windstream

Description

Welcome to Windstream Holdings, Inc.

Windstream Holdings, Inc., is a renowned provider of innovative network communications and technology solutions across the U.S. catering to consumers, small businesses, enterprise organizations, and carrier partners.

• Kinetic, Windstream's consumer brand, offers bundled services like premium broadband, security solutions, voice, and digital TV through an advanced fiber network.
• Windstream Enterprise excels as a managed services provider delivering strategic communications and security products to mid-size businesses and enterprise clients.
• Windstream Wholesale provides top-notch high-capacity, high-performance networking solutions and services to telecom carriers, data centers, content providers, and enterprises.

The Windstream team is dedicated to providing cutting-edge software and network solutions to support business growth in a world full of possibilities.

About the Customer Service Technician Role at Windstream

Are you tech-savvy and passionate about connecting customers with valuable products? Join Windstream's team of Customer Service Technicians responsible for installing and repairing residential and business communication services such as telephone, internet, and video. By delivering expert technical assistance and customer support, you will establish strong relationships with customers leading to long-term connections.

Responsibilities Include:

• Installing and repairing various communication services
• Training on tools and test equipment
• Recommending solutions to meet customer needs
• Operating company service vehicle safely
• Following safety standards and regulations

Requirements for the Role

If you possess basic technology and math skills, a valid driver's license, and a high school diploma or GED equivalent, you're already on the right track. Experience in customer service or sales, relevant certifications, and a technical degree in computers or electronics are considered a plus.

Enjoy these Windstream Benefits:

• Health insurance plans
• 401K plan
• Life and AD&D insurance plans
• Educational assistance
• Identity theft, legal, auto & home, and pet insurance

Join Windstream - Where Innovation Meets Belonging

Windstream fosters a workplace culture promoting innovation and belonging, empowering every team member to contribute their unique talents. Our employee resource groups, including WINPRIDE, WOW, and WinVets, exemplify our commitment to diversity and inclusion.

Equal Opportunity Employer

At Windstream, we value the authenticity and diversity of our workforce. All qualified candidates will be considered for employment without regard to various factors, ensuring equal opportunities for individuals from all backgrounds.