Desktop Support Technician - Norwich, United States - Murtech Staffing and Solutions

    Murtech Staffing and Solutions
    Murtech Staffing and Solutions Norwich, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Desktop Support Technician

    Pay Rate: $21.00/HR W2 (Increase to $25/HR upon hire)

    Hours: Monday-Friday, 8am-5pm

    Location: Norwich, NY 13815

    Duration: Contract-to-Hire

    Description:

    • Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.
    • Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
    • Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
    • Back up and burn end user data.
    • Assist in developing and documenting improvements to current processes.
    • Assist other coworkers in resolution of end users' technical issues across the program.
    • Assist Site Leader in the execution of established processes and escalations.
    • Ability to handle multiple projects
    • Experience working in enterprise environment.

    Skills:

    • Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
    • Comfortability with face to face interactions as will be required to provide technical support to end users in-person at the customer's site
    • Experience PC/laptop Deskside support | Break/Fix Support | Install, Move, Add, Configure "IMAC"
    • CompTIA A+ certification is a plus
    Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.

    Company Description

    About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.