Patient Service Representative - Idaho Falls, United States - Physical Rehabilitation Network

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    **Patient Service Representative**

    RehabAuthority - Idaho Falls, ID

    Overview: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.

    **This position is full-time and eligible for the benefits listed below.**

    **Job Duties:**

    Greet patients promptly and in a helpful manner

    Answer incoming phone calls

    Schedule patient appointments

    Obtain accurate patient health insurance, demographics and referral information

    Collect necessary co-pays and patient financial responsibilities at time of visit

    Reconcile payment reports

    Perform general administrative tasks including faxing, e-filing, and managing patient records

    Obtain authorizations (training available)

    Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

    **Job Requirements:**

    1+ year medical office administration experience preferred

    Strong customer service and communication skills

    Basic computer and software skills

    Ability to multi-task well under pressure

    Extremely detail-oriented and thorough

    Team player with a positive attitude

    Passionate about physical therapy

    **Benefits**:

    401(k)

    Dental insurance

    Disability insurance

    Employee assistance program

    Flexible spending account

    Health insurance

    Health savings account

    Life insurance

    Paid time off

    Vision insurance

    *We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.*

    **Posted On:** Wednesday, February 9, 2022