Quality Manager - Wood Dale, United States - Chem-Impex International, Inc.

Description

What We Do

Chem-Impex International facilitates life sciences by providing high quality chemicals to leading researchers and organizations worldwide. Our customers are doing everything from diabetes and cancer research to finding ways to make vegan cheese stringy We are focused on creating a customer experience that provides peace of mind. Our team believes in creating a supportive environment that promotes persistence, continuous learning, and nimbleness.

What You'll Do

• Be a champion for quality.
• Maintain and implement our quality management system, emphasizing industry best practice.
• Ensure compliance with contractual, regulatory, and ISO requirements.
• Train and monitor team's compliance with quality and safety procedures.
• Lead and participate in internal and external audits, including managing corrective and preventive actions.
• Establish and maintain vendor quality agreements.
• Audit and monitor vendors' performance, including customer service, delivery times, and product quality.
• Analyze and report on key quality data and trends to identify areas of improvement.
• Manage disposition of aging inventory and run regular materials review board meetings.
• Manage and maintain calibration of applicable equipment.
• Establish protocols for laboratory practices, including safety, sampling / re-testing inventory, and calibration.
• Assist customer service with completing quality-related tickets, issues, documentation, and questions.
• Manage overseas team for creating technical documentation such as certificates of analysis and safety data sheets.

What You'll Bring.

• Bachelor's degree in chemistry, chemical engineering, or a related field.
• Minimum of 5 years of experience in quality management within the chemical industry.
• A passion for quality.
• Experience in implementing and maintaining ISO quality management systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

What We Offer

• Competitive pay.
• Great friends and work that matters.
• Ability to directly add value to a growing company.

What You Might Not Know

• We love samosa parties—we're all about sharing food and trying something new.
• We value self-improvement—we provide tuition reimbursement for professional training and classes to develop new skills.
• We enjoy being active—from going on walking meetings to running races together, we like to move forward.