Customer Service Specialist - Middleton, United States - SNI Companies

    SNI Companies
    SNI Companies Middleton, United States

    2 weeks ago

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    Full time
    Description
    Job Description

    Customer Service Specialist temporary to hire position located in the North Shore Area. Client is seeking a motivated, organized individual to join their dynamic team of customer support professionals.

    Responsibilities include:
    • Answer inbound customer calls and provide knowledgeable responses to customer requests and questions.
    • Request shipping quotes
    • Coordinate and prepare customer orders to delivery
    • Process and prepare shipping labels
    • Perform database entry.
    • Participate in special projects as needed.
    Skills and Abilities Desired:

    Candidate must have high energy, and be able to handle multi-task projects.Excellent organizational skills, an attention to detail, strong written and oral communication skills, a positive attitude, and excellent interpersonal skills are essential.

    Experience with Microsoft Office is required. Candidate must have strong computer skills and a willingness to learn and master new applications. 3+ years of professional customer service experience.