Sales Floor Supervisor - San Diego

As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates managing company merchandise standards and execution. You will train and develop associates to execute sales building programs. Maintains high merchandise presentations standards actively leads the team in planning and execution of all merchandise visual elements in the store including pricing signing process Promote company merchandise strategy identifies local opportunities to drive sales Oversees efficient clean recovery standards for the sales floor fitting room processes within the store Trains mentors coaches all associates at Pickup location on processes transaction procedures related to delivery return of orders Manages Ship from Store Buy Online Pick Up In Store Curbside Pickup order processes within prescribed time periods Monitors shares Omnichannel reporting metrics takes action to resolve issues Drives profitable sales growth in Fine Jewelry Mattress Window businesses by leading engaging associates Responsible for Specialty associate training care protection plans Manages SET processes planned floor moves graphics Productivity Standards Program processes Identifies sell-through opportunities remerchandising selling floor increasing rate sale Oversees proper execution defective return vendor warehouse activities reducing shrink within specialty businesses Teaches trains coaches associates Partners Assistant Manager Merchandise Customer Experience Supervisor source hire store talent hourly positions Plays active role training development associates coaches moment addresses performance issues Consistently meets established performance standards including but not limited to shrink safety initiatives Omnichannel scheduling efficiency associate relations engagement customer service profit productivity attendance To achieve success JCPenney Sales Floor Supervisor possesses following core competencies Embraces Growth Mindset Proposes initiates actions new ideas improve product stores practices Listens ideas suggestions applies ideas when appropriate champions new initiatives Encourages others self stretch beyond current capabilities Willing catalyst change challenging status quo motivates others make improvements Uses growth mindset seeing change opportunity learn grow Thinks Critically Demonstrates business functional expertise stays current developments retail industry Applies learning drive company goals Gather necessary information fully understand scope problem Applies critical thinking develop options identify assumptions consider impacts Uses fact-based analysis guide decision-making Summarizes analysis clearly succinctly recommends course action Demonstrates Leadership Creates environment fosters teamwork recognizes others accomplishments respects values differences workplace Requires high personal team performance standards leads example motivates others perform higher level Able give open constructive performance feedback Holds self others accountable performance actions Creates culture development coaching teaching others Aligns goals processes culture create momentum champion One Team approach Takes Accountability Takes responsibility excellent customer experiences reliably delivers solutions meet customer needs Builds relationships showing consideration perspectives listening first before drawing conclusions Develops positive inclusive relationships organization Implements Excellence Develops prioritizes short long-range plans comprehensive realistic effective meeting company goals Implements projectplans well-organized efficient seeks feedback takes needed action Demonstrates ability effectively delegate work communicates plans expectations Others Drives Results Demonstrates sense urgency act decisively quickly Establishes aggressive goals takes appropriate risks achieve results Shows confidence challenged do right thing even hard Strives achieve excellent results creating culture continuous improvement What You Get If eligible we offer competitive benefits package medical dental vision term life insurance paid vacation holidays 401k Company match All associates eligible associate discount JCPenney merchandise For paid holidays associates who eligible paid vacation MTO also eligible eight paid holidays during calendar year All store hourly associates scheduled designated holiday receive additional compensation For paid vacation days eligibility requirements other benefits please visit About JCPenney JCPenney shopping destination diverse working American families With inclusivity core Companys product assortment meets customers everyday needs helps them commemorate every special occasion style quality value Offers broad portfolio fashion apparel home beauty jewelry national private brands provides personal services salon portrait optical Companys 50 thousand worldwide serve customers where when how they want shop from more than six hundred fifty stores US Puerto Rico Celebrating years iconic American brand continuing legacy connecting customers through shopping community engagement Please visit JCpennys Newsroom learn more follow JCPenneyn Facebook Instagram Twitter LinkedIn Pay Range USD HR USD HR Seniority level Mid-Senior level Employment type Full-time Job function Sales Business Development Industries Retail

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