Director of Workforce Management and Capacity Planning - Philadelphia, PA
1 month ago

Job summary
The Director of Workforce Management will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations.
Responsibilities
- Develop enterprise workforce management vision strategy operating model forecasting staffing capacity planning scheduling intraday management across channels.
- Create dynamic capacity models incorporating growth projections seasonal cyclical patterns product roadmap changes financial targets personnel types retrieval methods.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Planning Manager
3 days ago
We are seeking a Planning Manager to join our team. This role owns the short- and mid-range production schedule, aligns finite capacity with real-time customer demand, and drives inventory health across multiple molding and packaging work-cells. · ...
Agile Project Manager/Business Analyst
3 weeks ago
An agile project manager/business analyst is needed for onsite work in Philadelphia with hybrid capacity. The ideal candidate will work with stakeholders to define user stories and requirements. Familiarity with software development, sprint planning and backlog grooming are also ...
Physical Therapy Assistant
1 week ago
We have an immediate need for a Physical Therapy Assistant in the Philadelphia area. · Under the supervision of the Physical Therapist, · The Physical Therapy Assistant is responsible for maintaining high standards for care as established by the profession and according to their ...
US_East | Cyber Security Engineer _L1
2 weeks ago
The ideal candidate will monitor the SAN environment and backups, remediating and documenting incidents. · ...
Digital Strategy, Portfolio and Change Intern
1 month ago
We are seeking a motivated and detail-oriented intern to join our Digital IT Strategy, Portfolio and Change team. · ...
Speech Language Pathologist/ Speech Therapist
1 month ago
The role involves assessing referred patients requiring rehabilitation services and providing direct patient care to evaluate their medical condition functional abilities and limitations. · Graduation from an accredited Speech Therapy programValid NY state licenseRegistration/li ...
Senior Demand Planner
2 weeks ago
The Demand Planner will own end-to-end demand forecasting, inventory planning, and replenishment across all of our Amazon business channels. · 3–5+ years of demand planning, supply chain, or operations experience. · Strong analytical skills with advanced proficiency in Excel/Shee ...
Watchman Therapy Awareness Representative
3 weeks ago
This job involves educating healthcare professionals and creating strategic programs to support procedural volume growth and improved patient care. · Develop programmatic solutions to improve operational efficiencies. · Buil dstrong relationships with referring providers. · ...
URBN Program Manager
1 week ago
URBN is seeking a Program Manager to oversee technology intake process and ongoing technology portfolio. · ...
Associate Actuarial Analyst
4 days ago
The Associate Actuarial Analyst will perform various tasks related to benefit calculations, data reconciliation, and actuarial communications. The role involves preparation of accounting reports and government filings. The ideal candidate should have fundamental knowledge of indu ...
Production Planner
5 days ago
Join Ecolab as a Production Planner. Our Global Supply Chain is designed and located to support direct sales, marketing, and distribution activities. · ...
Production Planner
4 weeks ago
Join Ecolab as a Production Planner at our specialty chemicals facility in Philadelphia PA. Opportunity for a long-term career path that allows for exposure into all areas of Ecolabs supply chain Access to best-in-class resources tools and technology Thrive in a company that valu ...
Senior Vice President Operations
3 weeks ago
A market leading manufacturing organization is seeking a senior operations executive to lead manufacturing and fulfillment performance. This role emphasizes hands on leadership and operational rigor across production, logistics, and supply chain functions. · ...
Senior Director of Network Optimization
1 week ago
The Sr. Director of Network Optimization will be the strategic architect of Veho's high-growth network. · ...
Clinical Consultant (BCBA) - 5,000 SIGN-ON BONUS
1 month ago
We are seeking a Clinical Consultant to join our team at May Institute's nationally recognized Positive Behavior Interventions and Supports (PBIS) and school consultation division. · Lead School-Based Behavioral Consultation: Deliver expert consultation to public and private scho ...
Executive Vice President of Operations
3 weeks ago
Job summary · A market leading manufacturing organization with multiple operating locations and a national customer base is seeking a senior operations executive to lead manufacturing and fulfillment performance. · ResponsibilitiesOversee production, scheduling, maintenance, safe ...
Chief Operating Officer
1 week ago
A market-leading distribution organization with multiple operating locations and a national customer base is seeking a Chief Operations Officer to lead fulfillment performance. · Oversee production, scheduling, maintenance, safety, and quality across multiple sites · Establish an ...
Data Analyst
5 days ago
This role is responsible for complex economic evaluations and strategic planning to support corporate quality control and capital expenditure justifications. · Assist in the development of strategic plans for existing and proposed business operations. · ...
Senior Director of Engineering
3 weeks ago
We are seeking a Senior Director of Engineering to lead our engineering team in Philadelphia, PA. The ideal candidate will have experience in process engineering and project management. · ...
Medical Device Sales Representative
1 month ago
We are looking for an experienced sales representative to join our team in the Philadelphia territory. · ...