Wireless Engineer - Los Angeles, United States - Randstad Digital

Description

PURPOSE:

Manage IT Network Infrastructure to ensure proper maintenance, and upgrades while standardizing and optimizing a 24/7 IT hardware and system availability.

Work with the Senior Infrastructure Engineer to execute the modernization, standardization and cyber security agenda.

Implement an ITSM based support model to meet automation environment demands.

PRINCIPAL ACCOUNTABILITIES:

Overall responsibilities are the following:

• Support the head of IT regarding the infrastructure platform executables and upgrades.
• Implementation and Management of IT network infrastructure changes in an operating facility.
• Support and maintain the networking environment on both the IT and OT layers of the network.
• Implement and execute remote network monitoring via standard monitoring practices.
• Resolve networking incidents within agreed SLA's
• Implement change on networking environment without unplanned service interruption
• Ensure optimum health and operation of networking systems and environment
• Ensure full compliance to cyber security configurations and standards
• Provide 7x24 robust, secure and cost-efficient networking infrastructure services by eliminating single points of failure and legacy equipment.
• Keep up to date with new networking technologies and how this enables new industrial technologies inclusive of virtual switching
• Responsible for the IT service delivery for network as a whole.
• Primary point of contact with contractors' experts to drive the standardization of the local hardware platforms ensuring strong alignment with global standards
• Driving cyber security compliance and excellence for the terminal in alignment with regional strategy
• Ensuring robust business continuity, redundancy and High availability processes and disaster recovery plans for the terminal
• Actively work to ensure the achievement of the agreed SLAs.
• Build up excellent IT service management and IT network infrastructure skills and expertise within the local IT team
• Effectively communicates within the IT team for alignment and to reach agreement on conflicting priorities.
• Coordinates the Infrastructure upgrades and patching agenda ensuring no disruption of operations and following the proper change control process.
• Maintain standard 24x7 network and automation monitoring services
• Creating and maintaining network flow diagrams for all business applications that meet industry standards.
• Follow technology innovations in the network and virtualization domain to advise on applicability within Pier 400.
• Responsible for supporting of the Data Center Core network infrastructure management process to ensure a high available environment to meet automation demands.
• Adopt and implement the latest Data Center management techniques as part of the modernization agenda.
• Main Interface with the automation team to provide guidance for hardware fixes that are configured from the terminal infrastructure landscape
• Actively contributor on the troubleshooting calls for Major Incidents arise to restore business operations as soon as possible.
• Supports the root cause analysis for major incidents impacting the terminal operations and ensure identified countermeasures are deployed as planned.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

• Education – University or higher vocational degree and certification in network Engineering, Computer Science or related discipline is preferred.
• Experience – Minimum five (5) years of complex network platforms management and implementation, large scale networks experience is preferred.
• Minimum five (5) years of related project handling/coordination experience and process documentation.
• Operational Technology hardware and integration experience is a must.
• Skills – the following are strongly recommended/critical:
• In deep knowledge of Cisco hardware, implementation, and support.
• CCNA as a must – CCIE prefer
• Platforms, Networking, and protocol (TCP/IP, Profibus, ProfiNET, ASI, CAN-Bus)
• Extensive understanding of a wireless connectivity and Lte environments.
• ITIL V4 Certified is recommended.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration - Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence - Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Management Skills – Able to demonstrate experience leading infrastructure teams and vendors as both implementation but support business model.
• Advanced Data analysis skills
• Good understanding of the terminal operating model
• Shows credibility with Terminal leadership team
• Experience with Agile principles and methods
• Experience with applying WOW (Lean) standards and
• tooling
• Working experience managing demands
• Problem Solving sounding experience