Cisco Unified Communications - Salt Lake City, United States - Technologent

Description

The Opportunity:
We are seeking an experience Cisco Communications Engineer for a long-term client project in Salt Lake City, Utah. This role will contribute to

the design, build, improvement and integration of infrastructure required to support the Meeting Tech business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency.

Role:
Cisco UC Engineer


Experience:
3-5 years


Location:
Salt Lake City, UT

Duration

: 12+ Months


Responsibilities:
Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies.

Problem management, Incident management, and Change Management.

Creates accurate project specifications.

Drive proof of concepts to test new capabilities and technologies.

Management and coordination of vendor and third-party escalation support.

Provide technical input to create, maintain and implement content and standards.

Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.

Works on prioritized/assigned features for ongoing sprints.

Proficient with Voice, Video and WebEx technologies.


Required Qualifications and Skills:
Bachelor'sDegree in computer science, computer science engineering, or related experience

.

Up to 4 years of experience with voice video and Cisco Webex platform on and off premise.

Experience with a Cisco Cloud Collaboration tools and VoIP Protocols.

Specific technical knowledge in the following areas:
Cisco Cloud Collaboration Technologies

Hybrid Calendar

WebEx App formerly known as " WebEx Teams "

Video Conferencing (Cisco TelePresence)

Room OS 11

Cloud Calling

Control Hub Administration

Site Service Administration

Jabber

VoIP Protocols such as SIP, MGCP and SCCP

Video Devices i.e., Cisco Room Series Room OS11, Desk Pro

Microsoft Exchange / Active Directory / Outlook/ Teams

Analytical skills and technical knowledge to take on service problems of moderate to high complexity

Able to decipher VoIP, Video and Webex topologies


Desired Qualifications and Skills:
Previous Microsoft Teams experience

Previous Scripting and Automation experience

Technologent is an Equal Opportunity Employer EEO/AA Employer/Vet/Disabled for reasonable accommodations, please contact us at

Technologent is a Global Provider of Edge-to-EdgeSM Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns.

Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity.

These practices are supported by our professional services, digital transformation services and financial services offerings.

By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive.

Technologent empowers your company to ascend to the next level in IT.

Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world.

When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.

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