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- Deskside Support Engineer
- Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions
- project coordinating, record keeping of deployments, hardware\software rollouts
- desktop support with front-office and back-office staff
- Knowledge of computer hardware, including laptops, desktops and mobile devices and Trading desktop applications
- Strong understanding of Microsoft Windows 10 and O365 suite
- Knowledge of virtualization technologies, especially Citrix, RAS and RAPs
- If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited.