Fulltime Role Deskside Support Engineer - Boston, United States - Siri InfoSolutions Inc

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    Full time
    Description
  • Deskside Support Engineer
  • Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions
  • project coordinating, record keeping of deployments, hardware\software rollouts
  • desktop support with front-office and back-office staff
  • Knowledge of computer hardware, including laptops, desktops and mobile devices and Trading desktop applications
  • Strong understanding of Microsoft Windows 10 and O365 suite
  • Knowledge of virtualization technologies, especially Citrix, RAS and RAPs
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