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Director of Operations
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Director of Operations
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Director of Operations
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Clinical Director of Operations - Glendale, United States - iCARE HEALTH
Description
Clinical Director of Operations - Integrated Outpatient FacilityWe offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
iCare Health Services LLC is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.
As a
Director , you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery.
iCare Health Services is seeking a Director of Outpatient Services to run the day-to-day responsibility for the management and operation of the programs/facility.
Primary responsibility for the development, implementation and achievement of the program's strategic business plan in conjunction with routine operations to include: quality of services, staff development, maintenance of licensure and accreditations, financial performance and continuous performance improvement.
Develops and monitors the processes and procedures that support integration of behavioral health into all Clinical Operations programs.
Manages the development and integration of behavioral health clinical services for all Clinical Operations programs
Collaborates with department leadership to facilitate appropriate process improvement strategies related to behavioral health integration processes.
Collaborates and identifies appropriate metrics and outcomes related to integrated behavioral health services.
Collaborates with leadership as part of the escalation team supporting behavioral health issues for Clinical Operations
Ability to supervise a diverse population of staff from BHT's to peer support, etc
Qualification
Master's degree from an accredited college or university in social work, mental health, or related degree required
A minimum of five (5) years' experience in a healthcare setting or managed care company, with experience in patient assessment, treatment planning, psychoeducation and psychotherapy process groups, and utilization management, or case management.
LCSW, or LPC, or other healthcare related independent licensure required
Must be at least (21 years of age) per Arizona Administrative Code R
Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
Must have or obtain a valid Arizona Driver License, be 21 years of age
Current certificate to perform CPR and First Aid for Children and Adults
Communication / People Skills:
Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Computer Literacy:
Ability to function in a multi-system Microsoft environment using Word, Outlook, iCare Intranet, the Internet, and department software applications.
Coping / Flexibility:
Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Empathy / Customer Service:
Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self-Initiative:
Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
Information Management:
Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.
Multi-Tasking / Time Management:
Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Problem Solving / Analysis:
Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.
Technical Skills:
Knowledge of behavioral health or substance use integrated service methodologies; Advanced knowledge of managed care principles; Advanced knowledge of Utilization, Case and/or Disease Management BH programs;; presentation skills, Working knowledge of training and marketing of Integrated Behavioral Health
Job Type:
Full-time
Pay:
$90, $110,000.00 per year
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
On call
Weekends as needed
Experience:
Behavioral health: 5 years (Preferred)
License/Certification:
Fingerprint Card (Required)
Shift availability:
Day Shift (Preferred)
Ability to Relocate:
Glendale, AZ:
Relocate before starting work (Required)
Work Location:
In person
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