Operations Coordinator - San Jose, United States - Mota Group, Inc

Description

Company Description

We imagine what makes our customers excited and happy, and build it so they can command their world while having fun.

We are known for building top-edge products that are super innovative and stylish. From world's Smallest, lightest Drone, Advanced auto-pilot GPS Drones, to Best-Seller Toys, Wireless Chargers and Wearables. Our customers vary from well-known distributors to retailers and online stores of all sizes, worldwide.

We will challenge you to be part our team; a team that are there for each other and their goal is to create a happy working environment for all.

We hope you will consider joining our super fast-paced, dynamic team.
Job Description

• Job Title: Operations Coordinator
• Job Description: Mota Group, Inc. is seeking a motivated Operations Coordinator to coordinate daily shipment by preparing shipping labels, calculating transportation rates, and coordinating pick-ups with couriers. Maintaining all shipping documentation in an organized manner.
• Type: Temporary to Permanent
• General Working Hours: Minimum of 40 hours per week 8:30am-5:30pm. Irregular hours, and after hours as needed.
• Availability: Immediate Opening

Responsibilities:

• Coordinates all shipments by preparing shipping documents.
• Using various computer applications (FedEx, UPS, USPS, DHL, and others) to process shipping documentation and to make shipping labels (domestic and international).
• Maintain and organize operational reports.
• Arrange shipping/transportation, and orchestrate deliveries to meet customer demand with little to no delay.
• Recognize possible and existing service failures and issues and effectively communicate it to management or customer service as needed.
• Professionally communicate with customers in email and telephone interactions.
• Continually review freight costs and transportation rates to keep costs down where possible.
• Perform other tasks as required by management.

Qualifications

• Must have strong Excel knowledge
• Self-motivated with the ability to handle multiple priorities, meet deadlines, manage risk, and problem-solving
• Strong sense of urgency and commitment to achieving results in a fast-paced environment
• Ability to work with little supervision and track multiple processes
• Superior attention to detail and excellent organizational skills
• Experience with Forwarders, Shipping / Logistics, Customs, FedEx / UPS / DHL / USPS is a plus
• Good research skills
• Legal to work in the United States OR school authorization, and be able to pass background check and screening

Additional Information

• Please indicate your availability
• This is an on-site position. Please do not apply if you are interested in remote work.

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