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    IT Service Technician - Wilmington, NC, United States - Axiom Technologies

    Axiom Technologies
    Axiom Technologies Wilmington, NC, United States

    2 days ago

    Default job background
    Description
    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

    Please visit our website for more information about what we do at Roles and Responsibilities:

    ~ Publish Floor Walk report with incident and service request details.
    ~

    • Publish comms room and meeting room health check reports by updating recent photos of comms room devices and cabling in the
    ~ Installs, fully configures and supports a range of operating systems and applications.
    ~

    • Answers customers' questions and resolves problems regarding the supported suite of applications.
    ~

    • Must have experience in troubleshooting Video Conferencing units.
    ~

    • Telephony and Network port patching
    ~

    • Provides hands and feet support for network, servers related faults.
    ~

    • Provide support to IT-related issues for medical devices and equipment.
    ~

    • Printer support and troubleshooting.
    ~

    • Should be able to provide support for Client Specific application troubleshooting.
    ~

    • Perform Physical Asset Audit whenever required and responsible for reporting Assets reports on-site every month.
    ~

    • Proactively do a check on user assets and comms room assets and ensure the Asset Management tool is up to date.
    ~

    • Caregility Platform
    eVideon Platform
    Proactive floor walks on every site visit.
    Should be available in traveling between multiple sites in a 30-mile radius of each other
    Experience in the medical field is preferred but not compulsory
    Have a car to travel to spoke sites
    Willing to work in shifts roster (Morning, afternoon, and night shift).
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