Legal Claims Processor - Suwanee, GA, United States - Liberty Mutual

Description

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution.

The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process.

The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

This is a range posting and we may fill as Claims Specialist 1 grade 11 or Claims Specialist II Grade 12.

You will be required to go into the office twice a month if you reside within 50 miles of our Suwanee, GA office.

Please note this policy is subject to change

Manages an inventory of claims to evaluate compensability/liability.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.

Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.

Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
QualificationsBS/BA degree or equivalent work experience.
Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
Continuing education courses leading to industry certifications preferred (e.g., Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

About UsAt Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect.

Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.

For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity.

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We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.