Office Support Coordinator - Ft Myers, United States - Centerstone

Description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for coordinating administrative services and providing support to engagement specialists within Centerstone's South Counties programs. Vets and coordinates outside venders to maintain Centerstone facilities, while also performing general maintenance at the facilities when needed. Oversees and/or completes general office manager duties related to billing and invoicing, monthly reports, facility management, and scheduling. Maintains a positive working relationship with community partners and coworkers.

This position may be required to work rotating shifts during natural and manmade disasters or other facility emergencies.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversees and/or completes general office manager duties related to billing and invoicing, monthly reports, facility management, and scheduling.
• Coordinates with team leaders, supervisors, and engagement specialists to ensure high quality service provision.
• Provides telephone and face-to-face triage/intervention/screening with individuals and families for care coordination.
• Accurately completes billing and invoices for the facility.
• Performs scheduled preventative maintenance and general maintenance work orders as directed. Responsible for the vehicle fleet and reporting associated. Responsible for security and fire safety within the south county locations, to include all of circuit 20.
• Oversees implementation of the environment of care plan to ensure a safe environment.
• Act as liaison between facility and vendors and monitors contract deliverables.
• Completes 100% of agency and department mandatory trainings on time.
• Updates leadership on environment of care and administrative tasks monthly or as requested.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service techniques.
• Skill in problem-solving.
• Skill in identifying and prioritizing job tasks.
• Strong computer skills. Experience with Microsoft Word, Excel and Outlook a must.
• Highly skilled in writing, grammar, punctuation, and oral communication.
• Ability to use general maintenance machinery (i.e. hand tools, power tools, and measuring devices).
• Interpersonal skills, punctuality, client relations, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
• Sensitivity to confidential matters may be required.

QUALIFICATIONS

Education Level

High school diploma or GED required.

Years of Experience

Preferred Experience:

• Two years' previous related experience.
• Supervisory experience in an institutional or business setting.
• Experience with vendor selection and monitoring.
• Experience working in an organization which provides behavioral health and/or addictions treatment services.
• Experience in electrical, plumbing, carpentry, drywall installation and finishing, painting, and flooring.

Required Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 30%

Walking - 30%

Sitting - 40%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting (up to 75 lbs) - occasional

Bending - occasional

Pushing/Pulling - occasional

Climbing - occasional

Time Type:
Full time

Entry Pay Range:
$42, $59,030.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.