Restaurant Manager - Battle Creek, United States - DoubleTree by Hilton Battle Creek

Description

Job Description

6PM Hospitality is seeking a positive, forward-thinking individual to join our team at the DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences and turn investments into solid returns. Come be a part of our excellence driven team

Position Summary:

The Restaurant Manager is responsible for all restaurant, bar, and service production in The Alloy full-service restaurant. This position plans and implements budgets, hires, trains, and supervises team members. The Restaurant Manager also applies relevant marketing principles to assure that the guest's needs are consistently exceeded while following 6PM Hospitality's Core Values, Hilton standards, and local health department standards.

Essential Functions:

Customer Service

• Greet guests and oversee actual service on a routine basis.
• Participate in closing shifts each week, including weekend rotation.
• Address guest complaints and advise the Team Members about appropriate corrective actions taken when needed
• Manages the daily operations of all food and beverage operations
• Restaurant Manger must maintain the highest level of professionalism to achieve the high standards of service and quality that 6PM Hospitality Partners, LLC and Hilton is known for

Staff Management

• Recruit, train, and manage a skilled and efficient food and beverage team. Provide leadership, motivation, and support to staff.
• Perform onboarding courses to all restaurant Team Members and ensure the program is consistently fresh and evolving so that Team Members feel engaged and part of the future goals
• Ensure Team Members are participating in suggestive selling to increase dining room business
• Lead, Manage, and hold Team Members accountable to the standards of employment and job performance set by the core values of 6PM Hospitality and Hilton. Discipline Team Members as needed, according to 6PM Hospitality's policies
• Ensures productivity of team members and that all daily tasks are completed in a timely fashion
• Ensure all Food & Beverage department shifts are always covered, including weekends, holidays, call-ins, vacations, etc. making it fair for all Team Members and ensuring all job duties are covered
• Directs pre-shift meetings with staff
• Audit and approve bi-weekly payroll

Compliance

• Ensure all safety, sanitation, energy management, preventive maintenance, and other standards are consistently met.
• Assure that all standard operating procedures for revenue cost control are in place and consistently utilized
• Implement and monitor sanitation and cleaning schedules to meet and exceed health department standards
• Ensure correct handling procedures to minimize china and glassware breakage
• Inspect end of shift clean up procedures on a daily basis

Cost Management

• Monitor purchasing and receiving procedures for products and supplies to ensure proper quantity, quality, and price for all purchases
• Responsible for the proper accounting and reconciliation of the Point of Sale systems
• Manage physical inventory verification on a monthly basis for all beverage inventories.
• Work closely with Department Managers to complete china/glass/silver/linen inventories
• Has knowledge of shift, daily, weekly, monthly, and annual goals
• Responsible for controlling all beverage costs, including, liquor, beer, and wine, inventories, weekly ordering of all bar beverages products according to developed pars and budgets, and coding of bar invoices and tracking weekly purchases
• Schedules personnel based on proforma, and plans room set-up based on anticipated guests counts

No relocation assistance is provided for this position.

Position Requirements:

• Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Requires typing, record keeping, and/or word processing. Good communication skills
• Formal Education and Job-Related Experience: This position requires a minimum formal education of a bachelor's degree or equivalent related experience Minimum of one-year job-related experience. Bartending school graduate preferred

Working Conditions and Physical Effort:

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Some portions %) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Some portions (10-50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Occupational Risks: Some portions %) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality

Required Travel: Position does involve limited travel for off-site quarterly meetings. Relocation assistance is not available for this position.

Employee Benefits

• Paid time off for all full-time and part-time team members
• 8 hours of paid volunteer paid for all team members
• Holiday pay
• Travel discounts for employees, friends, & family
• Restaurant discounts
• Referral Program
• Health, vision, and dental insurance available for all full-time team members
• Employee recognition perks and benefits
• Advancement opportunities
• Paid maternity/paternity leave or adoption leave for qualifying FMLA

Apply today to be an authentic part of the excellence achieved at 6PM Hospitality