Customer Success Specialist - Cincinnati Metropolitan Area
1 week ago
Job summary
We are looking for a Customer Success Specialist to manage and grow ongoing customer relationships by serving as a dedicated point of contact throughout the order lifecycle.
Responsibilities
- Act as the primary point of contact for assigned customer accounts, managing relationships from order intake through fulfillment and post-delivery follow-up
- Proactively communicate order status updates, timelines, and potential issues to customers
Job description
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