Export Supervisor - Addison, United States - Actus Consulting Group

Description

Japanese logistics company is seeking an Export Supervisor.


GENERAL POSITION SUMMARY:
This position is responsible for managing export department staff as well as handling exporting customer's freight
smoothly, safely, accurate and quickly to the destination and bring a profit to the company.


Report to:
Operations Manager


RESPONSIBILITIES:

• Coordinates activities air export operations within air export division in accordance with HMA Manual and related

OCMM Matrix.

• Handles and answers questions from customers via phone and email.
• Reviews and analyzes customer's needs to determine the best handling process per their needs.
• Arranges and coordinates the schedule.
• Instructs booking procedures and operations procedures to staff.
• Receives customer's freight pick up call and arranges an actual freight pick up with contact to the local trucker.
• Makes onhand report sheet for record keeping of actual freight arrival.
• Prepares shipping information to shipper, consignee and handling agent at destination country.
• Communicates to overseas agents for the quote request, change and etc.
• Reserves the space in airline or Steamship (NVOCC) in advance.
• Negotiates with vendors for services and rates.
• Communicates with overseas agent regarding the inquiries.
• Updates and advises customers as needed.
• Prepares all documentation required and makes sure everything is correct and accurate.
• Reviews documents related to customer's dangerous goods shipments.
• Makes sure that all paperwork is completed in compliance with customs regulations.
• Maintains TSA, FAA and FMC regulation with issuing a correct certificate and documents at current effective,

having a routine meeting with visiting TSA and FAA inspector.

• Supervises and directs export staff.
• Analyzes profit and loss and reports to Branch Manager.
• Maintains a good relationship with trucking companies, shippers, and overseas agents.
• Prepares various reports, such as top 10 customers, and submits to Branch Manager.
• Coordinates settlement for air export traffic between shipments, other department staff.
• Responsible for daily supervision of Export operations activities to ensure efficient allocation of resources and

compliance with policies and procedures

• Monitors and reviews employees' work activities through individual meetings and group meetings to ensure that

all work activities are proceeding smoothly to plan.

• Delegates and advises employees on work procedures and practices
• Motivates, develops and mentors employees for improved performance.
• Communicates and coordinates information both in writing and orally on a regular basis with both management

and staff.

• Reports air freight payment to CASS administration office through the relative bank.
• Checks an individual charge to meet a contract rate between the carriers.
• Checks a bill from FedEx, UPS, local trucker, local packing company and warehouse maintenance Company.
• Issues a billing invoice of distribution, export customer as well as to agent at destination.
• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned management.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with other managers, staff & outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

QUALIFICATIONS:

• Bachelor's degree preferred but not required from fouryear college or university; or one to two years related

experience and/or training; or equivalent combination of education and experience.

• Related experience of 3 or more years of previous experience in related field.
• D.G. Certification preferred
• General office equipment including phones, fax, copier, personal computer, etc.
• Software includes the use of Windows operating system, MS Office.
• Any tools, equipments, software that are required to be used.

SALARY:
$65K (Exempt, DOE)


BENEFITS:
Health Insurance, Dental, Vision, 401K, and etc.


LOCATION:
Addison, IL


HOURS
Mon-Fri 8:00am - 5:00pm


Registration:
I have already registered.
If you have not registered, please attach your resume file.

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