Field Service Engineer - Miami, United States - VideoJet

VideoJet Miami, United States

3 weeks ago

Description

Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.

Videojet Technologies ) is a leading global manufacturer of coding and marking solutions helping to preserve the safety, quality, and authenticity of daily essentials for billions of consumers. With more than 400,000 units installed worldwide, Videojet covers all major technologies, including continuous and thermal inkjet, laser, thermal transfer overprinting, and case coding.

As part of our team, you'll make an immediate, measurable impact on Safeguarding everyday essentials. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.

As a Field Service Engineer, you are the eyes and ears of Videojet when providing service and support through customer interactions.

We are a close-knit team across many locations. With an office-based technical support team, our Field Service Engineers are never 'on their own'.

We offer a competitive compensation package that includes a base salary, unlimited bonus opportunities, full medical on day one, parental benefits, a phone, and a company car.

Why our Field Service Engineers love their job:

Each day will provide varied experiences in stimulating production environments
Your talent and effort will directly influence the success of your team while enabling you to grow professionally into the best version of yourself
Rewards include:
- Flexibility, autonomy and freedom to manage your schedule
- The benefits and responsibilities of independent field service work
- The satisfaction of delivering industry-leading solutions to our customers
- The enjoyment of daily interactions with a diverse and mutually supportive team

Within your role, you will:

Provide ongoing care and support for our customer's equipment
Install our products and solutions at customer locations
Diagnose and resolve challenges and problems
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

To be successful in this role you will:

Problem-solve using available resources and creative solutions to resolve customer issues and will know when to ask for help
Partner with customers to assess their needs, manage their expectations, and drive results
Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution
Collaborate with teammates, managers and customers

OUR BENEFITS:

Eligible for benefits (medical, dental, vison & more) on day 1, no waiting period
Training and development opportunities
401K savings plan + company match
Tuition reimbursement from Day 1
Attractive employee referral program
Paid Parental Leave
Wellbeing Program, with rewards
Employee Assistance Program (legal, financial, and counselling resources)

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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