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Southland Insurance Agency Inc State Farm Grand Rapids Full timeJob Description · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time position responsible for providing exceptional service to our clients and prospects through various communication channel ...
- Customer Inquiries: Answer customer questions, provide policy information, and resolve issues in a timely manner.
- Policy Management: Assist clients with policy changes, updates, and renewals.
- Claims Processing: Process insurance claims, follow up with clients, and ensure accurate record-keeping.
- Record Keeping: Maintain accurate records of customer interactions, ensuring seamless communication and issue resolution.
- Communication Skills: Possess strong verbal and written communication skills, with the ability to interact effectively with diverse groups.
- Attention to Detail: Demonstrate a high level of attention to detail, ensuring accuracy and precision in all aspects of the job.
- Customer Service Experience: Previous customer service experience preferred, but not required.
- Competitive Salary: A competitive salary and benefits package.
- Flexible Schedule: Flexible work arrangements, including options to work from home.
- Training and Development: Opportunities for professional growth and development, including training and mentoring programs.
- Paid Time Off: Paid time off to recharge and maintain a healthy work-life balance.
Customer Service Representative - Grand Rapids - Ridge Tefft - State Farm Agent

Description
Job Summary
As a Customer Service Representative on our State Farm Agent team, you will deliver exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.
Key Responsibilities:
Qualifications:
What We Offer:
Join Our Team
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Customer Service Representative
Full time Mercantile Bank- Grand Rapids
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Customer Service Representative
Full time Jessica Fitzgerald - State Farm Agent- Grand Rapids
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Card Service Representative
Lake Michigan Credit Union- Grand Rapids
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Customer Service Representative
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Full time Handyman Connection of Ada, MI- Grand Rapids
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Customer Service Representative
Part time Xtend Inc- Grand Rapids
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Customer Service Representative
Gallagher- Grand Rapids
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Customer Service Representative
Full time Xtend- Grand Rapids
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Customer Service Representative
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customer service representative
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Customer Service Representative
Xtend Inc- Grand Rapids
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Customer Service Representative
Culligan International- Grand Rapids
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Customer Service Representative
Full time Gallagher- Grand Rapids
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Customer Service Representative
Full time Hanes Companies- Grand Rapids
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Customer Service Representative
U-Haul- Grand Rapids
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Customer Service Representative
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Patient Services Representative
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Customer Service Representative
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Customer Service Representative
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Member Service Representative
Full time Ignite Credit Union- Grand Rapids
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Customer Service Representative
Full time Southland Insurance Agency Inc State Farm- Grand Rapids