Work From Home - Olathe, United States - Paradigm

    Paradigm
    Paradigm Olathe, United States

    Found in: beBee S2 US - 1 month ago

    Default job background
    OTHER
    Description
    [Customer Service / Remote] - Anywhere in U.S. /
    Competitive salary
    /
    Home office
    budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll:

    Support existing customers via email and phone;

    Diagnose & troubleshoot client issues;

    Onboard new customers with training calls and check-ins;

    Continuously acquire expertise in product features;

    Write and update help center materials;

    Improve client retention;

    Work with various stakeholders to help them understand evolving client needs.