Implementation Manager - New York
1 month ago
Job summary
Adonis is adding a new Implementation Manager to our growing Client Experience team In this role you are pivotal in bridging the gap between Adonis' innovative AI agent solutions and the nuanced realities of enterprise Revenue Cycle Management.We'd Love For You To Have
Six plus years of experience in client-facing implementation delivery or consulting within healthcare technology or revenue cycle management Deep familiarity with Athena eCW or other common EHRs including integration and/or workflow design experience Proven ability to lead complex healthcare implementations coordinating across technical operational teams Demonstrated track record of owning executive-level relationships with VP Director and Manager-level stakeholders Bonus Points For Prior experience at a healthcare consulting firm EHR or implementation partner e.g Optum Deloitte Nordic Chartis R1 Athena Experience implementing or integrating SaaS automation platforms within enterprise organizations Strong operational playbook development experience creating repeatable frameworks templates documentation Exposure to revenue cycle automation AI-driven workflow solutions
Responsibilities
- Project Manage and Product Delivery Own all steps required to go from a signed deal to product delivery Coordinate collaborate internally with Product Engineering stakeholders ensuring core orchestration layer data model Agent criteria meet customer needs Manage all customer touchpoints generate smooth delivery across RCM teams C-Suite leaders Partner closely your CSM counterpart deliver effective Kickoff map ROI customers buying motivations continuously add internal playbooks improve customer experience Push roadblocks find creative solutions challenges operate urgency service customers needs
Job description
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