Senior Manager, Merchant Success - Remote - United States

Only for registered members Remote - United States

3 days ago

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Job summary

We are looking for a Senior Manager, Merchant Success to lead our team of high-performing Merchant Success Managers who serve as strategic partners to ShipBob's Enterprise and Upper Mid-Market customers operating across ecommerce and retail fulfillment channels.
The ideal candidate will have experience in customer success, supply chain, ecommerce operations or a related commercial leadership role with a track record of managing strategic accounts and building teams that consistently exceed targets.

  • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation.
  • Collaborate with Peers and Leaders Alike: ShipBob values collaboration...

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