- Performs diagnostics and repairs on John Deere equipment and technology
- Mentors Service Technician Trainees and Service Technicians
- Conducts or supports customer clinics
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
- High School Diploma or equivalent experience required
- Associates degree in John Deere Ag Tech or related 2 year degree and/or 2 years of relevant experience preferred
- Excellent skills in operating vehicles and equipment used for diagnostic purposes
- Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
- Outstanding knowledge of mechanical, electrical, and hydraulic systems
- Ability to work varying shifts, extended hours, and holidays
- Must have basic knowledge of equipment safety procedures
- Must be able to stand for extended periods of time
- Workshop setting
- Repetitive bending and/or kneeling
- Must be able to lift 75-pounds
- Travel as needed
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short- & Long-Term Disability
- Paid Time Off (PTO)
- 401K Company Match
- Annual Tool Allowance
- Environment-Controlled Shops (A/C and heated)
- Company-paid Uniforms
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Service Technician - Ottumwa, United States - Sinclair Tractor
Description
Job Description
Job DescriptionPosition Specifics:
Department: Service
Reports to: Service Manager
Type of Employment: Full or Part Time
Wage Type: Hourly
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
Responsibilities include but not limited to:
Experience, Education, Skills and Knowledge:
Working Conditions & Requirements:
