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    • Receptionist, Stadium Experience Legends - Orchard Park - Legends Hospitality

    Legends Hospitality
    Legends Hospitality Orchard Park

    2 weeks ago

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    Part time
    Description

    Job Title: Stadium Experience Receptionist/Guest Experience Rep

    We are a powerhouse company that has joined forces with ASM Global to redefine excellence in sports, entertainment, and live events. Together, we offer end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

    Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. We value respect, integrity, and accountability, creating a workplace where everyone can succeed.

    The Buffalo Bills & Legends have a partnership to support all aspects of the New Highmark Stadium project, including stadium design, planning, feasibility studies, project management, data analytics, marketing, and holistic revenue generation. This historic moment in Western New York aims to deliver the most fan-experience driven stadium in the National Football League.

    The Bills Stadium Experience in Williamsville is the official preview center for the New Highmark Stadium, offering an interactive sneak peek at every aspect of the new stadium, along with seat selection opportunities. The Stadium Experience Receptionist/Guest Experience Rep will manage daily operations, ensuring excellent guest experiences.

    Key Responsibilities:

    • Greet guests upon entering the Stadium Experience, determine their purpose, and announce them to relevant personnel.
    • Anticipate member reservations and provide warm greetings by name.
    • Monitor access to the venue and ensure front desk supplies are replenished as needed.
    • Build strong relationships with members, addressing concerns effectively and efficiently.
    • Manage multiple tasks throughout the day, maintaining a clean and welcoming environment.
    • Attend to coat check and special requests, communicating effectively with guests, management, and colleagues.
    • Assist with administrative duties as assigned by the manager.

    Requirements:

    • Must be at least 18 years old.
    • Excellent interpersonal skills, with effective communication and relationship-building abilities.
    • Professional verbal, written, and listening communication skills.
    • Attention to detail and proactive attitude.
    • Able to work efficiently in a fast-paced sales environment.
    • Flexible hours, nights, weekends, and holidays may be required.

    Compensation: Hourly wage $15.50

    Working Conditions: On-site location

    We are an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

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