Office Coordinator - Omaha
2 days ago
Job description
Overview
Clinic Office Coordinator – Join a Patient-Focused Physical Therapy Team
Company Overview
Premier Therapy Associates in Omaha is a family-centric outpatient physical therapy clinic known for its supportive, collaborative environment and personalized patient care. Our team prioritizes meaningful relationships, one-on-one service, and a positive workplace culture where staff and patients feel genuinely valued. We believe healthcare should feel welcoming, human, and community-driven — and yes, our clinic dog Zeke helps make that happen.
Job Summary
As our Office Coordinator, you will play a vital role in creating an exceptional patient experience from the first phone call through the full course of care. Serving as the primary front-office contact, you'll ensure smooth daily operations by coordinating scheduling, onboarding new patients, verifying insurance, and supporting communication between patients and clinicians.
This is an ideal role for someone who thrives in a fast-paced, people-focused environment and enjoys being the organizational hub of a healthcare team.
Responsibilities
What You'll Do
Patient & Front-Office Operations
- Serve as the first point of contact, creating a welcoming and professional patient experience
- Schedule, reschedule, and manage patient appointments efficiently
- Complete patient registration, insurance verification, and authorization tracking
- Collect payments and manage patient balances accurately
- Monitor claims, denials, and insurance discrepancies
Provider Support
- Coordinate schedules and communicate changes or authorization needs with clinicians
- Maintain clear communication to support seamless patient care delivery
Referral Coordination
- Communicate with referral sources and respond promptly to requests
- Complete medical record requests accurately and efficiently
Why You'll Love Working Here
- Supportive, close-knit clinic culture
- Meaningful work helping patients through recovery journeys
- Stable weekday schedule in a positive healthcare setting
- A team that values collaboration, humor, and community
Qualifications
Who We're Looking For
- High School Diploma or GED, required
- 1 year of experience working in a front office role
- Knowledge of insurance verification and authorization processes, preferred
- Prior experience in a Physical Therapy clinic is a plus
- Strong organizational, multitasking, and communication skills
- Detail-oriented with strong problem-solving abilities
- Excellent customer service mindset and professionalism
- Ability to thrive in a collaborative, team-focused environment
Discover why Premier One on One is more than a workplace; it's a place where your professional dreams take flight. Apply today and explore the Premier difference that could redefine your career
Pay Range
USD $ USD $23.00 /Hr.Similar jobs
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