Sr. Billing Administrator - Boston, United States - Goodwin Procter

Description

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the "Best Business Team" by The American Lawyer.

This is a hybrid position (three day in office, two days remote)

As a Senior Billing Administrator, you will be responsible for coordinating billing requirements for various partners, secretaries, and their clients. Requirements entail billing processes, services, and procedures to ensure accurate and timely entry into the firm's billing system, while maintaining a high level of customer service.

What you'll do:

Invoice Preparation

• Order, prepare, and distribute pre-bills for assigned billing partners/accounts
• Transmit electronic billing ("eBilling"), assess electronic billing processes and procedures and implement system changes as necessary
• Responsible for recording and maintaining accurate phase, task, and billing codes
• Prepare, produce, and finalize invoices for assigned accounts
• Assist with bill preparation for more sophisticated bills and/or on-demand requirements as available (both manual & electronic)
• This position will have direct contact with billing partners to resolve billing related issues
• Responsible for maintenance and follow-up on available unallocated funds
• Reprint posted invoices and provide copies as necessary
• Produce ad hoc reports as requested
• Assist with billing overflow from other offices as needed
• Update billing addresses and payer information as needed

Client/Attorney Requirements

• Coordinate special client billing requests with Billing Manager
• Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing and Project Management team and the Billing Compliance Team
• Respond in a timely manner to Client Accounting emails and help line calls
• Assist with preparing client and/or attorney analyses as needed
• Address revised invoice balances as client issues are surfaced
• Responsible for client audit report preparation
• Maintain client/matter maintenance information in coordination with the Billing Compliance team
• Work collaboratively with collection coordinators on accounts receivable issues
• Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team

Who you are:

• A minimum of 3-5 years' experience working in a professional services environment, law firm billing experience preferred.
• Experience with financial/billing software packages and Finance/Accounting organizational operations. "Aderant Expert" Billing System experience preferred.
• Experience with electronic billing transmission on a variety of eBilling platforms, eBillingHub experience a plus.
• Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.
• Proficiency in MS Office. Strong knowledge of excel preferred.

#LI-GK1

Consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.