- Certified with Service Nows Administrator and ITIL foundation or at least aware of ITIL processes.
- Should have knowledge and implemented the ITSM, ITAM, ITBM and ITOM(CMDB, Discovery and Service mapping) platform modules.
- Should have hands on scripting of Service Now (Client Script and Server Script) to under the existing scripts.
- Worked on Virtual Agent, IntegrationHub and Flow designer.
- Hands on integrate and e-Bond Service Now with 3 rd party applications using REST API and web service s.
- Should be able to build the reports and dashboards using report and performance analytics modules.
- Interact with customers, understand their business demands, issues, queries and provide solution.
- Design document(s), presentation(s), educate and demonstration to customers whenever needed.
- Certified with Service Nows Administrator and ITIL foundation or at least aware of ITIL processes.
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Service Now Consultant - Houston, United States - Diverse Lynx
Description
Job Title Service Now Consultant Relevant Experience(in Yrs) 10-12 years Technical/Functional Skills .
Experience Required
Roles & Responsibilities Work as a Business Analyst for Service Now Generic Managerial Skills Yes Education