Care Coordinator - Camden, United States - Aledade, Inc.

Description

Location:
Advocare

Position:
Care Coordinator
The Care Coordinator for Care Management functions to support patients engaged with the Care Management Program.

They collaborate with the Care Manager (RN) and the entire care team to help coordinate services and connect with patients; with the goal of achieving positive health outcomes by providing the patient with the tools necessary to make healthy life-long lifestyle choices and behaviors, close gaps in care and expedite appropriate, cost-effective care.

The job requires telephonic, electronic, and in-person communication with patients and coordination with all care providers.

Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialists.

As part of the team, you'll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.

Essential Functions:
Support individualized patient care plan
Address patient risk factors and/or obstacles to care (social determinants of health)
Facilitate engagement between PCP and patient (appointment setting, documentation)
Maintain predetermined patient caseload
Refer patient to and seek advice and sign off from Care Manager as appropriate
Participation in required care coordination case conferences
Find solutions to difficult and/or sensitive problems
Provide inpatient tracking and coordination from ADT feed notifications
Work as patient advocate
Performs miscellaneous job-related duties as assigned
Close quality gaps

Required Skills/Abilities:
Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees and patients with equity and tact
Works collaboratively with the Care Center, patients, and the Advocare Population Health team to achieve success
Ability to establish and maintain effective working relationships with a diverse group of patients and people at all levels of the organization
Commitment to excellence and high standards
Detail oriented with strong follow-up initiative
Ability to collaborate effectively with team members
Effective verbal and written communication skills
Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm
Must be able to travel to the Home Office and care centers occasionally

Education and Experience:
High School Diploma/GED and 3+ years of relevant healthcare experience in a similar role; or Associate degree in a health-related or science area of study and 1+ years of experience in a similar role; or Bachelor's degree in a health-related or science area of study and a minimum of 1 year of experience in a similar role
Work experience in one or more of the following settings: Acute Care, Ambulatory, Specialty, Physician Office, Care Management or Home Health Care
LPN, CMA, or MA preferred
Please note this position is posted on behalf of our partner practices.

This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc.

so will therefore not be eligible for the benefits available to Aledade employees.

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