Manager, Complaints - Greenville, SC
2 weeks ago

Job summary
The Manager Complaints Regulatory Affairs manages staff and the daily operations of the Complaints Regulatory Affairs team and provides training coaching and leadership to the team members The Manager will oversee the entry and resolution of Escalated Inquiries/Complaints/Hardship requests ensuring that they are entered into the tracking system correctly and that appropriate thorough investigations and responses are submitted in a timely fashion in accordance with regulatory requirements and established Policies This position reports to the Sr Director of Licensing Regulatory Affairs
Job description
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