medical device field service technician ii - San Francisco, CA, United States - Vyaire Medical

Vyaire Medical San Francisco, CA, United States

3 weeks ago

Description

Medical Device Field Service Technician II - Ventilation

Help the World Breathe Easier by Collaborating with Innovative Vyaire Employees Around the World

As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are an energetic company with a long history of revolutionary products. We devise outstanding solutions that allow patients to lead ordinary lives. We believe the best way to create new value for our customers, is to become invaluable. We know a dynamic culture with diversity of thought makes this possible. Our colleagues are people who specialize in exceeding expectations, establishing last relationships and making it a priority to listen. We are dedicated to anticipating what's next and get it done. We thrive on contributing and making a difference.

To learn more, visit our website:

Watch our video:
The Impact You'll Make in this Role

As a Field Service Tech II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and a diverse group of people around the world.

Here, you will make an impact by:

Maintain an organized, proactive system of territory management, using current management reports and data provided.
Demonstrate the ability to develop contingency and effective support plans for vital guidance from senior peers.
Continually evaluate and implement efficiency improvements in territory operation.
Manage promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction; focused on growing the business, treating every service event as a growth or lead generation opportunity.
Maintain a positive demeanour, embracing change and influencing peers and team to do the same.
Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints.
Communicate promptly and effectively to customers to meet their onsite and other applicable needs.
Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established goals and guidelines.
Maintain working knowledge of corporate and service department procedures and policies, including customer complaint handling and medical device reporting.
Provide accurate and timely documentation that details field activity (FSR's), expenses, time distribution, and other information as required.
Regularly interact and build strong relationships with customers in all applicable and related business markets
Work collaboratively with internal and external groups to achieve business results, integrating the different ideas of individuals.
Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls.
Continuous training and self-development to learn Vyaire products and applications.
Maintain company assets (car, tools and inventories) securely and in working order.
Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work.
Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities.

Essential Function Requirements:

Credentialing:
Employee shall secure and maintain the credentials required by Vyaire Medical and its customers. Securing those credentials may require mandatory vaccinations and other tests. (If employee is unwilling or unable to align with any credentialing requirement because of religious or health/medical/disability related restrictions, employee must immediately notify Vyaire Medical's Human Resources Department to discuss possible reasonable accommodations regarding those restrictions.)

Travel:

Home office with 80% daily travel, and we don't expect you to exceed 35% overnight travel after your initial training/on-boarding period of 6 months.

Driving:
Valid driver's license and clean driving history

Location:
Refer to active requisition

Physical Demand:
Must be able to lift a minimum of 50 lbs. without limitations or constraints

Your Skills and Expertise

To set you up for success in this role from day one, Vyaire is looking for candidates who must have the following qualifications:

Associate Degree in a technical field or Technical Certificate or military technical training required and 2+ years of electro-mechanical, electronic, IT, medical device repair experience required

2 years of respiratory medical device repair proven experience

or

* one year as a Junior Service Technician with Vyaire

Certification in information technology or respiratory therapy training is a plus.

Additional qualifications that could help you succeed even further in this role include:

Proven experience identifying/supporting improvements within a team or business.
Demonstrated consistent track record in exceeding operational targets.
Self-starter, ability to perform effectively during times of ambiguity, rapid change and growth; able to make decision in medium sophisticated situations
Participation and engagement in business growth programs as vital
Ability to work remotely with minimal direction or guidance.
Prior customer interaction experience dealing with escalations or complaints
Ability to perform in high pressure customer environments

Travel:
May include up to [80%][domestic/international]

Relocation Assistance:
May be authorized

Benefit elections are among the most meaningful choices that we make for ourselves and our family.

That is why Vyaire offers a comprehensive benefits package that includes various options to meet the diverse needs of our employees.

Base range in California for the Field Service Technician II position is $2- 36/hour.

Additional benefits offered include medical, dental, vision, paid leaves, life insurance, 401k, paid time off, paid holidays and potential for tuition reimbursement.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Sacramento, CA, San Francisco, CA

Full time

Service Technician

18 hours ago

EasyCare Recruiting West Valley City, United States

· Service Technician/Mechanic · Karl Malone Plaza Cycle · Karl Malone Group is seeking a full-time Experienced Service Technician to work in a Certified shop. As a member of our team, you will help support customers through the timely repair and delivery of their vehicle. · Res ...
Service Technician/advisor

1 week ago

Trek Bikes San Francisco, United States

A bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
Vehicle Service Technician

5 days ago

AMR San Francisco, United States

More Information about this Job: · **SAN FRANCISCO COUNTY** · **Support Service Representative (VST's)** · **Vehicle Service Technician **(Not a Mechanic Position)** · **IMMEDIATELY HIRING WE ARE LOOKING FOR PART-TIME VEHICLE SERVICE TECHNICIAN'S** · We're hiring a **Vehicle Serv ...
Field Service Technician

1 week ago

Technical Safety Services San Francisco Bay Area, United States

**Who are we?** · Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for addi ...
Refrigeration Service Technician

3 days ago

Rsc Mechanical Inc San Francisco, United States

RSC Mechanical is a family owned and families run company headquartered in Clinton Township, Michigan with regional offices located in the Northeast, Southeast, and Southern California. · Over the years, we have created a community that is alive and actively following a vision fo ...
Service Technician

2 days ago

Galaxy Group Bayview, United States

Welcome to CAVERION · Are you interested in working on one of the largest infrastructure projects in Europe, helping to build the building technology at Frankfurt Airport? Or perhaps you would like to make the building of the Federal Foreign Office in Berlin more energy efficient ...
Environmental Service Technician I

1 week ago

Emerald Fund San Francisco, United States

**Emerald Fund Information** · Emerald Fund is a small, privately owned company in high growth, fast paced mode. Within our environment, our employees enjoy the opportunity to wear many hats and grow through hands on experiences. Each employee's contributions directly impact comp ...
Chiller Service Technician

1 week ago

EMCOR Group, Inc. San Leandro, United States

Equal Opportunity Employer/Veterans/Disabled. · Compensation Range: $ $84.50 Per Hour · #Mesa · #LI-mesa · #LI-hvacjobs · #LI-Onsite ...
Porsche San Francisco Service Technician

1 week ago

indiGO Auto Group San Francisco, United States

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 24 timelessly modern franchised dealerships in seven US marke ...
Service Technician

1 week ago

ADT Brisbane, United States

**About Us**: · ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals ar ...
Service Technician

2 weeks ago

sky-rider equipment Co., Inc. San Bruno, United States

**SKY RIDER EQUIPMENT COMPANY** · **Sky Rider Equipment Co., Inc. is a manufacturing firm that designs, fabricates, installs, and services Mid-Rise and Hi-Rise Exterior Maintenance Equipment (window washing equipment for hi-rise buildings).** · **Service Technician Position** · P ...
Service Technician

1 day ago

Mercedes-Benz of Oakland Oakland, United States

**Benefits** · - Group Health Plan · - Paid Holidays · - Paid Time Off · - 401k Plan · - Employee Discounts · - Voluntary Insurance · - Employee Assistance Program · - Flexible Spending Account Plan · - Collaborate Team Environment · - Career Progression and Advancement · **Respo ...
Service Technician Trainee

3 weeks ago

Auto-Chlor System South San Francisco, United States

Auto-Chlor System is immediately hiring for an Service Technician Trainee for our South San Francisco, CA location. Come be a part of a growing organization with a strong brand that thrives off reliable customer service and exceptional products for over 80 years · **What we need* ...
Service Technician

3 weeks ago

Quincy Compressor LLC San Leandro, United States

**Service Technician - San Leandro, CA**: · - Functional area: Service- Country: United States- City: San Leandro, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on ...
Service Technician

1 week ago

M SERVICE Walnut Creek, United States

**Become a Service Technician at M Service Inc**: · Our award-winning, independent European automotive repair facility, located in Contra Costa County, is the largest independent European service center in Walnut Creek - and we're still growing Family owned, we have the friendlie ...
Service technician

3 weeks ago

Horizon Ventures San Bruno, United States

If you are looking for an exciting task in an established, family-run company, then you have come to the right place. · Did you know, · that for over 40 years, we have been successfully developing solutions to increase energy efficiency for our clients throughout Germany through ...
Service Technician

3 weeks ago

Quincy Compressor LLC Pleasanton, United States

**Service Technician -Pleasanton, CA**: · - Functional area: Service- Country: United States- City: Pleasanton, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on our ...
Service Technician

3 weeks ago

Quincy Compressor LLC Hayward, United States

**Service Technician - Hayward, CA**: · - Functional area: Service- Country: United States- City: Hayward, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on our jour ...
Service Technician

3 weeks ago

Cisco Air Systems Hayward, United States

**Industrial Air Compressor Service Technician** · Do you want to grow with us? At **Cisco Air Systems**, a DXP company, we are passionate about what we do and driven to be the best industrial air compressor solution for our customers. Since 1973 **Cisco Air Systems** have been d ...
Service Technician

3 weeks ago

Boardwalk Chrysler Dodge Jeep Ram Redwood City, United States

WE ARE LOOKING FOR TECHS SPECIALIZING IN ANY OF OUR BRANDS AT THE AUTO MALL. · WILLING TO NEGOTIATE SPECIFIC NEEDS. · Located in the middle of the Peninsula in the San Francisco Bay Area **Boardwalk Auto Mall** offers world class facilities. Having been in business for over 40 ye ...