Tax Return Resolution Expert - Wilson - beBeeEmpathyDriven

    beBeeEmpathyDriven
    beBeeEmpathyDriven Wilson

    5 days ago

    Full time

    Job title: TurboTax Product Expert

    Description

    Expert Support Specialist

    Job Description:


    In this exciting role, you will provide top-notch support to customers who need assistance with their tax returns. As an Expert Support Specialist, you will be the go-to person for resolving issues and answering questions about TurboTax products.


    Required Skills & Qualifications:



    • Excellent communication skills and a passion for helping others

    • Able to understand and empathize with customer needs while providing innovative solutions

    Benefits

    • $18.50 per hour for working between 8am EST and midnight EST Monday to Sunday
    • $405 bonus for completing certification program (meet specific criteria)
    • Fast 24-hour certification process

    This is not a traditional accounting background position; we seek enthusiastic individuals who are eager to learn and help our customers with their queries.
    The ability to articulate clear solutions and empathy towards our clients drives success in this role.

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