Call Center Representative - Houston, TX
2 days ago
Job description
About Us
At 3 Men Movers, we pride ourselves on creating exceptional experiences for both our customers and our team. As a Move Consultant, you'll play a direct role in helping families plan one of the most important transitions in their lives. This is a performance-driven sales role with real earning potential and long-term growth.
If you're currently in service or hospitality and looking to transition into a structured office environment with strong earning potential, this is a great fit. Many of our top agents come from restaurants, retail, leasing, and other customer-facing roles where communication, multitasking, and energy matter.
Position Overview
As a Move Consultant, you're on the front lines — speaking with real customers, booking moves, and guiding them through decisions with confidence and clarity.
You'll sharpen your communication skills, learn how to listen for what people actually need, and see how different departments work together behind the scenes to deliver a seamless experience.
If you're good with people and quick on your feet, this role gives you real-world sales experience you can use anywhere. Think of it as learning how to turn conversations into solutions.
Compensation & Growth Opportunity
Our Move Consultants typically earn $50,000–$70,000 annually, based on performance. Top performers exceed this range.
- Competitive hourly base pay: $16 per hour
- Uncapped commission structure
- Clear performance metrics tied directly to earnings
- Ongoing sales coaching and advancement opportunities
What You'll Do
- Speak with inbound and outbound customers to understand their needs and confidently book services
- Build trust quickly and guide customers through decisions with clarity and empathy
- Use our internal database to manage leads, track conversations, send follow-ups, and present add-on solutions via phone, text, and email
- Hit (and exceed) performance metrics
- Collaborate with a supportive team and receive ongoing coaching
Bonus: Bilingual in English/Spanish is a plus, but not required.
This Role Is a Great Fit If You…
- Have experience in customer service, hospitality, leasing, retail, or sales
- Enjoy talking to people and aren't afraid to ask for the sale
- Are motivated by goals, performance metrics, and earning potential
- Thrive in a structured, high-energy environment
- Learn quickly, adapt easily, and manage multiple conversations at once
Benefits
- Profit sharing
- 401(k) match
- Tuition reimbursement
- Comprehensive medical, dental, and vision coverage
Things to Know
- In-office position
- Weekend rotation required
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