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    Field Services Engineer - Boulder, United States - Expert Executive Recruiters (EER Global)

    Expert Executive Recruiters (EER Global)
    Expert Executive Recruiters (EER Global) Boulder, United States

    4 weeks ago

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    Description

    Our client a developer of the world's only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team.

    Requirements:

    • Experience with product support in the digital printing, Semi-Conductor , FPD, or other relevant capital EQ industry - advantage
    • B.Sc in Engineering, practical engineering,or relevant technical studies - Must
    • Proven "Technical Hands-on" Machine servicing Experience at customer sites - Must
    • End-to-end, high technical capabilities, and strong troubleshooting skills
    • Self-learning capabilities, with the ability to work in a team and alone under pressure.
    • Excellent interpersonal skills, well organized and trustworthy
    • Working in a "Multi-Cultural" Company – Advantage
    • Excellent English Skills

    Responsibilities:

    • Provide on-site Technical and Process support to the Machine and customer.
    • Be a focal point for the Customer's communication with the company.
    • Train machine operators and maintenance staff
    • Implement machine upgrades and FCOs (Field Change Orders)
    • Support the customer with ongoing production and sample preparation.
    • Open service calls and send reports on machine performance.
    • Maintain machine's on-site spare parts stock.
    • Report to the company's customer Services & Solutions VP.

    The company offers outstanding work experience, life-work balance, awesome professional and career opportunities and a competitive compensation package

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