Auto Claims Supervisor - Chicago, United States - First Chicago Insurance Company
Description
At First Chicago Insurance Company, our employees are our biggest asset It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged.
We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas .
Join in on the excitement and become part of our thriving organizationWe are adding to our Claims Management TeamAre you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you The Property Damage Claims Management roles will be r esponsible for the direct supervision of a particular Property Damage Claims unit(s).
Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusions of claims.
Monitor production, staff development and the quality of files assigned to the Unit.DUTIES & RESPONSIBILITIES:
Lead , motivate , and provide direction to the Property Damage UnitConduct file and diary reviews for the purpose of monitoring adjuster ' s work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintainedPlace appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authorityReview reports, design and support the implementation of procedures which improve claim settlement and customer service levels and ensure that desired quality and quantity levels are maintainedOversee the implementation and monitoring of procedures to assure effectiveness and complianceDetermine training needs of the department and establish and participate in programs to ensure training needs of personnel and processesWork with other staff members / departments relative to any matters of potential concernDevelop and manage a cost effective claim handling strategyIdentify Systems issues/problems/suggestions for enhancementsManage the administrative functions of the unit which include:Review, provide direction and assign new lossesScreening and selecting candidatesSetting performance objectives and monitoring performance resultsConduct performance appraisalsComplete reports as necessaryDaily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (Casualty, Litigation , SIU )Conduct monthly unit meetings as deemed necessaryReview and respond to Department of Insurance and other audit related inquiriesReview and direct claim activity on customer inquiriesComplete special projects as assigned
QUALIFICATIONS REQUIRED:
5+ years auto liability claims experience.
Supervisory experience is a plusTexas license required or to be obtained with first 30 days of employment5+ years managing personal auto filesStrong technical and administrative background in auto claims handlingAbility to work independently on technical and administrative matters in accordance with company policy and proceduresGood leadership, training and development skillsExcellent communication, interpersonal and organizational skillsAbility to pass written examinations where required by state statutes to become a licensed claimFirst Chicago Insurance Company provides a competitive benefits package to all full- time employees.
Following are some of the perks First Chicago employees receive:Competitive SalariesFlexible SchedulesHybrid Remote/In-Office Flexibility AvailableCommitment to your Training & DevelopmentMedical and DentalTelemedicine Benefit401k with a generous company matchPaid Time Off and Paid HolidaysTuition Reimbursement Training ProgramsWellness ProgramFun company sponsored eventsAnd so much more#J-18808-Ljbffr