FINANCIAL COUNSELOR - Blairsville, United States - Union General Hospital

Description

Job Description

Financial Counselor

Position Summary

Financial Counselor will act as a resource for patient billing questions and payments. Responsible for performing financial clearance functions, including but not limited to, verifying insurance eligibility and benefits, providing price estimates, taking patient payments and financial assistance.

Principal Duties and Responsibilities

• Prepares price estimates for procedures and test
• Communicates patient liability clearly; explaining concepts such as deductibles, coinsurance and/or copayments
• Verifies insurance eligibility and benefits
• Assist patients with questions/concerns about their patient liability and cost of care
• Post patient payments
• Responsible for balancing cash collections daily
• Assist qualified patients with financial assistance applications
• Process financial assistance application according to policies
• Act as a resource for pricing and patient responsibility
• Handles patient walk-in

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications

Education

Associates degree in related field preferred

Financial counselor certification

Experience

2 years' experience in healthcare customer service

Knowledge, Skills, Abilities

Strong Customer Service skills

Knowledge of Insurance companies and patient liability (deductibles, coinsurance, copayments)

Proficient in Microsoft Office products especially Excel

Expertise in accounts receivable management and hospital billing

In-depth understanding of HIPAA regulations and proven ability to ensure confidentiality with respect to sensitive information

Strong interpersonal abilities, including exceptional written and verbal communication skills

Demonstrated analytical skills necessary to provide timely resolution of day-to-day issues

Highly dependable in both production and attendance

Exceptional organization and time management skills