DO NOT APPLY 04.17.2023 Supervisor, Credit - Secaucus, United States - Conduent Business Services
Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
• Responsible for the delivery of the Key Performance Indicators of the immediate team, including quality, productivity and compliance parameters.
• Delivers regular and timely coaching and feedback to the team members to enhance performance.
• Ensures proper and timely dissemination of all processes and business updates to the team, based on client requirements.
• Supervises the team members, identifying and addressing developmental issues, coaching opportunities and recommending training interventions.
• Accountable for analyzing known best practices for continuous improvement.
• Responsible for the enforcement of organizational policies and procedures to ensure compliance.