Hub Operator - Louisville or Portland (Sun-Wed 9pm to 7:30am ET) - Louisville, KY
1 month ago
Job summary
Entry level role integral to the Central Operations Team within United Tote. Responsible for system monitoring, troubleshooting system issues and providing a positive customer experience by solving issues reported through email and phone calls.Responsibilities
- Responsible for creating a positive customer experience by professionally, accurately and efficiently handling incoming calls from United Tote customers and Field Operations to answer questions and/or assist in troubleshooting of communication equipment, consoles, terminals, tote boards/auxiliary odds boards, and other equipment.
- Acts as a back-up race track operator to ensure the integrity of the United Tote system.
Job description
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