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    Systems Administrator II - Akron, United States - Strategic Systems

    Strategic Systems
    Strategic Systems Akron, United States

    1 week ago

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    Description

    Title:
    Systems Administrator


    Location:
    Akron, OH

    Duration: 12 months

    This position will have responsibility to provide executive support to C-level executives and their support staff.

    The successful candidate will assist in the day-to-day operations of the executive staff in the Akron General Office and West Akron Campus.


    The successful candidate will display the following attributes:


    • Ownership
    • Promptness
    • Knowledge of corporate systems and applications
    • Sense of urgency on critical matters and situational awareness
    • Time management skills
    • Professional verbal and written communication skills
    • Proactive, extensive IT problem-solving skills
    • Ability to work with other IT areas to solve issues
    • Business casual attire
    • Ability to document processes and pass knowledge on to backup support
    • Ability to educate users to best practices and appropriate device usage

    Qualifications:

    • Bachelor or associate degree in IT related major or related field, or related work experience
    • Minimum of 2 years related-level experience, which includes but is not limited to:
    • Direct End User Support
    • Experience supporting an executive staff
    • Self-starter who is detail-oriented, motivated, focused, and hard-working
    • Good communication skills, collaborative
    • Customer-service focused

    Preferred Knowledge:

    • Strong foundational knowledge of enterprise PC support processes and conference room audio/visual equipment to effectively troubleshoot
    • Foundational knowledge and prior work experience with enterprise deployment systems such as Microsoft SCCM/Intune
    • Ability to learn new concepts in information technology, learn the characteristics of new systems, and update skills to adapt to changing technology
    • Ability to evaluate complex systems to define areas for improvement
    • Familiarity with working in an IT department with partial outsourcing, a plus but not required
    • Superior written and verbal communication skills with capability to explain technical topics to a non-technical audience
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