- San Franciscotime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR107879For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors.
- Answering calls, assist customers, representative showroom salespeople and outside salespeople (currently 18 showrooms, 120 salespeople) on CONRAD products. Build customer and representative relations. Build sustainable relationships and trust with customers and representatives through open and interactive communication.
- Provide price quotations (verbal, written or typewritten) for retrofits and replacement orders. Follow up is essential.
- Provide customer support on motorized projects (this may include working with the installer or electrician as well as the designer/architect).
- Gathers the necessary information concerning customer/representative needs by phone or in person, examines records such as orders, quality control sheets, invoices, computer printouts, bills of lading, and related documents and correspondence.
- Converses or corresponds with customers/representatives and other company personnel such as billing, credit, sales, service, or shipping staff to obtain facts regarding customer inquiries and service needs.
- Examines pertinent documentation to determine accuracy of customer complaint and identify an appropriate course of action.
- Responsible for taking a proactive approach to servicing customers.
- Ensure excellent customer service is provided. Ensure excellent service standards respond efficiently to customer inquiries and maintain high customer satisfaction.
- Documentation is essential.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Minimum of one-year experience (preferably in the wholesale home furnishings industry).
- Excellent verbal and writing skills. Must be organized, self-motivated, and detail-oriented, with good sales and customer service skills.
- Must have word-processing computer experience.
- Ability to multi-task, prioritize and manage time effectively.
- Associate's degree (AA) or equivalent from two-year college or technical school; one year related experience. Transferable customer service and sales skills, interior Design, design, creative arts, or home furnishings industry experience/knowledge.
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Customer Service Specialist - San Francisco - Knoll Inc.
Description
Customer Service Specialist page is loaded##Customer Service Specialistlocations:
CA
SUMMARYThis is a full-time position that works directly with customers and representatives on sales quotations, status calls, delivering and service. Assists on various sales/customer service projects as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
More about CONRAD:
*CONRAD** is a rapidly growing employer with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district.
We invite you to visit our website at Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.
Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.
Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.Compensation range for this role is $ $30.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors .
You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.
The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
This organization participates in E-Verify Employment Eligibility Verification.In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.
We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers\
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Community Service Specialist
Only for registered members San Francisco
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Installer Service Specialist
Only for registered members San Francisco
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Children's Services Specialist
Only for registered members San Francisco, CA
-
Customer Service Specialist
Only for registered members San Francisco
-
Retail Service Specialist
Only for registered members San Francisco
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Field Service Specialist
OTHER Only for registered members San Francisco
-
Patient Services Specialist
Only for registered members San Francisco, CA
-
Investor Services Specialist
Only for registered members San Francisco, CA
-
Client Service Specialist
Only for registered members San Francisco, CA
-
Customer Service Specialist
Only for registered members San Francisco, CA
-
Patient Services Specialist
Only for registered members San Francisco, CA
-
Children's Services Specialist
Only for registered members San Francisco, CA, US
-
Patient Services Specialist
Only for registered members San Francisco
-
Investor Services Specialist
Full time Only for registered members San Francisco
-
Client Service Specialist
Only for registered members San Francisco, CA
-
Guest Services Specialist
Only for registered members San Francisco
-
Investor Services Specialist
Only for registered members San Francisco
-
Guest Services Specialist
Only for registered members San Francisco
-
Patient Services Specialist
Only for registered members San Francisco, California
-
Children's Services Specialist
Only for registered members San Francisco
-
Patient Services Specialist
Full time Only for registered members San Francisco
