Part-Time Bus Conductor - Kennedy Space Center, United States - Transportation Management Services
1 week ago
Description
**Part-Time Bus Conductor**
- Transportation Management Services
Orlando, FL, USA
Part Time
**PART-TIME; AFTERNOON, EVENING, AND WEEKEND SHIFTS AVAILABLE**
**Summary:**
Our guest coordinators are some of the first members to make an impact on our guest's journey. This opportunity is presented as our conductors assist our guests to safely board our motor coaches to a spectacular place.
Our team is top caliber. Priority is set on compensation, training, and company culture, with a focus on guest satisfaction.
**Responsibilities:**
Load and unload guests from the motorcoach in a professional manner
Direct guest to their correct motor coaches
Utilize radio/communication devices to communicate service and operational needs
Follows direction from TMS Supervisor
Communicate professionally both with motor coach operators and fellow teammates
Manage bus departures in coordination with the Operations Manager
Digitally check off guests upon arrival and departure
Safely assists motor coach operator in backing out motor coach and safely directs the next motor coach into their designated parking space
Provide clear and accurate answers to guest's questions in a courteous manner
Resolve onsite issues using problems solving and critical thinking; reporting any unresolved issues up to management
Other duties as required
**Qualifications/ Requirements:**
Maintains a professional appearance
Ability to work as a part of a team
Strong verbal communication skills
Ability to work long hours while maintain a positive and professional attitude
Ability to remain calm in stressful situations
Ability to use a smart phone or two way radio for communication purposes
Ability to learn how to use TMS' ridership application and tracking system and 3rd party software systems/applications
Ability to operate within a 24/7 environment that may require applicants to work day, evening, and/or night shifts as well as holidays and weekends
**Working Conditions**
Outdoor working environment
Includes frequent/constant standing, walking, lifting, pushing and pulling
Ability to stoop, kneel, bend, crouch, lift or carry
Ability to reach above the shoulder
Ability to push/ pull passengers in wheelchairs needing assistance
**Education/Training/Experience:**
High School diploma or equivalent
Customer service experience
Experience within the travel/hospitality/tourism/transportation industry
**Additional Information:**
Transportation Management Services, Inc., (TMS) is the world-wide leader for delivery of transportation solutions for complex events. The TMS team is rooted in teamwork, comradery, and a work hard, play hard attitude
This experience spans over 2,000 customers and over 6,000 events around the country and the abroad. Over the last 26 years TMS has organized transportation plans for clients such as the National Basketball Association, United States Golf Association, Major League Soccer, FEMA and numerous other high profile clients.
TMS believes that our experience assisting some of the largest events in the world will provide our riders with the best experience possible while visiting the greater Orlando area.
TMS celebrates knowledge and experience as much as fresh ideas and concepts. Here you will always be encouraged to "Think Outside the Bus"
TMS is an Equal Opportunity Employer
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